Question about Microsoft Windows 7 Home Premium 64BIT Operating System Software OEM DVD

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Granddaughter changed password on my computer unable to access anything help

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Copy d:\utilman.exe d:\windows\system32\utilman.exeYou can boot from your windows 7 disc and use the system recovery command prompt to change the password:

  1. Put windows 7 disc in computer and reboot
  2. When prompted to press any key to boot from CD/DVD, press a key such as the space bar
  3. Wait for the Install Windows screen to appear, there will be language options, press the "Next" button
  4. There will be an Install Now button and a couple links at the bottom of the window, press the "Repair Your Computer" link
  5. Wait for the "System Recovery Options" window, it will show you which drive windows is installed to (such as C: or D:) under the location column. Remember this letter and press the next button
  6. You will now have a list of options, press the "Command Prompt" link
  7. Assuming the drive letter you saw was D:, type these commands (if it was not D, then change to the letter you saw)
    1. copy d:\windows\system32\utilman.exe d:\
      1. Completion of this command will say 1 File(s) copied
    2. copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe
      1. You will be prompted to overwrite, type Y and press enter
  8. Remove your windows 7 disc, close the command prompt window, and press the "Restart" button on the system recovery options screen
  9. Once your computer comes up to the log-in screen, there is a little button in the bottom left corner for ease of access options, press this button and a command prompt window will appear.
  10. In the command prompt type
    1. net user
      1. make note of your user name that is listed
    2. next type "net user" without the quotations followed by your username and whatever password you want.
  11. Close the command prompt window, then log in to your computer

To reverse the changes made to the file when in the windows repair command prompt:
  1. Insert your bootable Windows 7 media.
  2. Click the Next button.
  3. Click the Repair your computer link.
  4. Wait while Windows is found on your hard drive.
  5. Select Windows 7 and then click Next.
  6. Click on Command Prompt.
  7. Type the following command followed by enter
    1. copy d:\utilman.exe d:\windows\system32\utilman.exe
      1. If your drive letter was not d, then replace it with the correct one
      2. you will be prompted to overwrite, press Y and enter
  8. Remove your windows disc, close the command prompt, and press the restart button again

Posted on Oct 16, 2013

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http://www.youtube.com/watch?v=btGz5rvTqPc

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If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

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