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When I try to turn the unit on it looks like it tries to turn on but nothing happens. the fuse is good.HELP

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I have just cleaned the unit and replaced the bulb and starter but the light doesn't work. Thought maybe a faulty bulb so I tried another one and still no luck

Is the replacement a used bulb? Yeah, it happens. Also it may not be turned exactly halfway, and not making a good connection. If everything else works, check the wiring to make sure nothing got corroded or came off. If nothing is found, you'll have to send it in. If you have a starter, there's no warrantee unless you bought it refurbished from a dealer.

Jun 25, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

I have an older model Flair unit. I took it apart to try and give it a good cleaning and noticed that there was a small glass bulb-looking part with one of the thin wires was broken. Of course the other...

It's attached to the pulse radio-wave ionizer. It comes on when the unit is on to show the radio wave is working. It's not needed and I've never seen a replacement but Radio Shack could probably help you replace it if you wanted.

Jun 23, 2011 | Ecoquest Flair Air Purifier

1 Answer

Came home and unit was off and cannot turn back on. No response at all. Cleaned it and still nothing happens

Check to make sure the screen is pushed down in the back to activate the failsafe button. Sometimes the button can get finicky. Take off the screen and push it down with something. See if it does anything, if not, check the fuse and the plate, if it cracks, it's blow the fuse later.

Jun 08, 2011 | Ecoquest Breeze AT Living Air Purifier

1 Answer

I purchased my purifier about 3 years ago but it has only been in use for maybe the last 2 years and it just stopped working. When I plug it in and turn it on nothing happens? I dont think for such a...

if you pull the unit out of the black box ( one screw on bottom) and then turn the unit up side down, their is a glass fuse in it. See if it is blown, their is also a fuse for the ozone part it is marked F21 on the same board

Aug 22, 2010 | Ecoquest Flair Air Purifier

1 Answer

I cleaned my Ecoquest, it was working fine, how no power

Assuming that the unit was working fine before you cleaned it. Did you remove the back lower panel while cleaning it? It the panel that holds the electrical socket and fuse. If you did, check to see if the electrical connector is seated to the main board. Also check if the keyboard connector (the one that looks like a telephone jack) is plugged into the main board. Also, check if you model has a switch on the back that it is set to the on position. And press the power switch on the front keypad to see if that make the unit work. That all I can think that might have gone wrong.

Jun 30, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

Absolutely nothing happens when i turn it on, it says to check fuse. how do i figure out where the fuse is

The fuse is contained in a compartment just above, but integral to the plug receptecle on the unit (where the cord plugs into the unit). First unplug the cord from the unit. Next pry the fuse out with a small straight screw driver. If you own the 110v version (as opposed to the 220v unit) you'll need the 1.6 amp slow blow fuse. For the 220v unit use the 1 amp slow blow fuse. Just match up the fuse you remove from the unit. The above information was found in the manufacturerers owner manual. Found online at:

page 7 - Changing the Fuse

Nov 17, 2009 | Ecoquest Flair Air Purifier

1 Answer

Away mode broke my fresh air from ecoquest

Hi collin68,

There are a couple of things you can check. Look for a fuse in the chassis (in back). I believe it's a 1.6 Amp buss fuse - easiest way to pull it is with a couple of slotted screwdrivers or a good tweezers - go in on either end and pull it straight out.

If the fuse is good, check the ozone (O3) plates for burn holes or breakage.

There is also a safety cut-out switch on some models that has to be engaged in order for it to work properly - make sure this is either engaged, or that your unit doesn't have one.

If none of these work, write back with the serial # and I'll see if I can get more detailed. Also, let me know if it's still under warranty, and I'll try to help you get warranty service if it's called-for.

If this helps or solves the issue, please rate it accordingly.

Thanks for using,


Dec 28, 2008 | Ecoquest Fresh Air Living Air Purifier

2 Answers

Stopped working

The problem most of you are describing is with the "TOUCH SCREEN" device. If it is cracked or broken the system detects a fault and goes into a default mode. I suspect that Brookstone is aware of this problem but did nothing to warn its customers. Nor did the company provide a source of repair parts. I have a model 506840 also and after cleaning it , the problem appeared. The unit was never dropped or mistreated but it is now inoperable. The best approach is to check the screen for cracks. Then check to make sure it is plugged in properly. I am trying to get some parts from Brookstone myself. But, so far no luck.

Sep 10, 2008 | Brookstone Pure-Ion (506840) Air Purifier

5 Answers

Won't turn on

Just wanted to make sure you inserted the carbon filter on the back before turning it on. It will not turn on without the filter in place. Also, you have to make sure the on/off switch on the back is turned on. Hope that might help.

Aug 28, 2008 | Ecoquest Breeze AT Living Air Purifier

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