Rand mcnally tnd 510 wont

Hello,

Have you plugged the device in using the wall and\or vehicle charger? When plugged in does the charge indicator light come on? If the charge light does not come on the then device is not getting power. The USB port could have malfunctioned but it can be repaired.

If the charge light is coming on then the device should power on using the power button or by resetting it using the reset button on the back of the device.

My suggestion is to call Rand McNally technical support. An engineer can perform a more in depth diagnostics and provide a solution.

Rand McNally warrants the TND/RVND Products, and the component parts thereof, will be free of defects in workmanship and materials for a period of one (1) year from the date of first consumer purchase. This warranty may be enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A. or Canada.
Rand McNally will, without charge, repair or replace (with a new or newly reconditioned unit), as its option, defective TND/RVND products or component parts. For repair or replacement of defective TND/RVND products, User may visit www.randmcnally.com/rma or contact 1-877-446-4863 for return authorization and instructions. User will be required to provide proof of the date of its first consumer purchase, such as a duplicate copy of sales receipt.
Repair or replacements have a 90 day warranty. If the unit sent is still under warranty, then the new warranty is 90 days or to the end of the original one (1) year warranty, depending which is longer.
This limited warranty does NOT apply: 1) to any product damaged by accident; 2) in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs; 3) if the serial number has been altered, defaced, or removed; 4) if the owner of the product resides outside of the U.S.A. or Canada.
To process an in warranty repair please visit www.randmcnally.com/support/rma.
For units with an expired warranty Rand McNally offers out of warranty repairs for a fee of $99.99. Out of warranty repairs have a 90 day warranty. You will need to call technical support to process an out of warranty repair.
Please call us if you require additional assistance or have questions regarding your warranty and repair options.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
[email protected]

The answer to this question and many others can be found in the FAQ section on our support page at www.randmcnally.com/support. Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at www.youtube.com/randmcnallyonline.
To correct the issue please perform a Diagnostics & Repair using the Rand McNally Dock. Step by step instructions can be found at - http://www.randmcnally.com/support/s/diagnose-and-repair
If the Rand McNally Dock does not find an issue with any files, the repair fails, or the Diagnostics & Repair does resolve your issue, please call technical support for additional assistance.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
[email protected]

You could try ifixit.com, where they have manuals, video's for free, about how to repair electronic equipment. They also can help (not for free) with spare parts and tools, when you need some.

https://www.thetruckersreport.com/truckingindustryforum/threads/support-thread-for-the-tnd-500-tnd-700-or-future-rand-mcnally-products-part-two.255563/page-78

Well not sure that you posted this in the right section. If you are talking about a Rand Mcnally TND 710, then yes it won't give you text to speeech, that feature is not in the 710 the 720 or even the 510 or 520.

they do that so you will go by a new one by a cobra end of head aches

by a cobra youll sleep better at night

The plug in part to the gps has worn.I have personally bought several car chargers that fit the 540 and they usually last about 5 to 6 months.Somebody suggested using a plastic tie or something of that nature to wedge inside with the charger port.I wish you luck into finding the solution other than sending it in for a repair.My opinion Rand McNally should fix this repair at no cost it's their flawed design causing the problem

Try pressing the reset button on the back or the side of the TND. If it still will not power on contact Rand McNally support. Be sure to have your serial number handy, (back of TND, bottom right)

Thanks,
Mark
Rand Lead Beta Tester