Question about Xerox Phaser 6360 Laser Printer

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I have a Xerox Phaser 6360 that one day just stopped printing yellow, despite having plenty of ink. Xerox told me I needed a new imaging unit, so I replaced it, but it didn't help. I put the old one back in and now it prints yellow, but very, very lightly. Restoring the factory settings didn't help. How do I calibrate the color to turn up the yellow and make it brighter? It is official Xerox ink and a new cartridge as of August.

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  • J Quigley
    J Quigley Apr 01, 2014

    This happened to me when I was using compatible toner and blamed it on that. I shut the machine down and unplugged it for several days. It works now, but I'm only using the OEM Xerox toner.

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  • 142 Answers

Your machine uses solid ink wax blocks. So no calibration is necessary. Does the self test print look good. I suspected not.
Check out the Xerox.com website. It could be a problem as you machine is no longer sold.
Sorry.

Posted on Mar 09, 2015

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Posted on Jan 02, 2017

  • 208 Answers

SOURCE: Xerox Phaser 8550DP Printer does not recognize the ink it has

  1. Open and close the Top Cover to resolve the problem.
  2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.
  3. Check for non 8500/8550 ink sticks jammed in the ink load chutes.

Posted on Dec 07, 2007

  • 49 Answers

SOURCE: xerox phaser 7300 toner cartridge problems

Hi,
Sometimes on this machine as there is a lot of loose toner around it can cover over the sensors in the machine, what I would advise is to remove all the toner cartridges and check for the copper contacts on both the machine and under the imagining unit (which the toner is placed in). Once you have cleaned that away slowly close the lid and reboot the machine and it should return to normal. Its just toner getting caught up in the sensors. Follow the instructions below, when you remove the unit, lift it over your head to find the copper contacts and clean them, be careful not to spill toner everywhere. Good luck!

Reseating the imaging unit

    Remove the toner cartridge:
  1. Open the top cover.
    openthetop196x185.gif
    caution_image88x30.gif The imaging units are sensitive to light. Do not expose the imaging units to light any longer than necessary to remove it and cover it. Failure to follow these instructions may damage the imaging units.
  2. Identify the color of the toner cartridge to be replaced (Cyan, Magenta, Yellow or Black).
    identifycolor176x179.gif
  3. Move the orange lever on the toner cartridge to the right so that it unlocks.
    moveleverright204x202.gif
  4. Lift on the back side of the toner cartridge first, then guide the cartridge out of the printer.
    lifttoner186x204.gif
  5. Set the toner cartridge on paper to avoid any toner spilling.
    settoner364x186.gif
    Reseat the imaging unit:
  6. Lift the imaging unit straight up out of the printer.
    liftiu230x261.gif
  7. Line up the guide pins with the printer's frame and lower the imaging unit back into the printer.
    lineuppins210x267.gif
    Reinstall the toner cartridge:
  8. Install the toner cartridge by guiding the front onto the new imaging unit first then lowering the back.
    installtonercart284x241.gif
  9. Move the orange lever on the toner cartridge to the left so it locks.
    moveleverleft202x221.gif
  10. Clean the LEDs with the supplied wipe.
    cleanleds291x198.gif
  11. Close the top cover.
    closetop212x223.gif

Posted on Mar 31, 2009

  • 57 Answers

SOURCE: Xerox Phaser 8550 is printing

Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).
If you have loads of missing jets, run a couple of head cleans, if you see improvement, it is worth running some more, if not, try switching off overnight and rebooting next day. If it still won't clear, you may have a faulty printhead.
If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.
Hope this helps.

Posted on Jan 19, 2011

  • 1 Answer

SOURCE: xerox phaser 6360 imaging unit stuck

The lid lifts a lever on the right side of the printer that moves a set of gears that releases the imaging unit. If the lever is broken or disconnected, it will not release. You may have to remove the right side panel to resolve it. You have to release the top, by removing 4 screws, and then the panel will release.

Posted on Oct 31, 2012

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1 Answer

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