Question about Mitel 5212 IP Phone

1 Answer

PC Port stops working

I have my Mitel 5212 IP Phone plugged into a hp procurve switch, I have the PC port on the IP phone plugged into my desktop. Before the ipphone starts talking with the ICP (Mitel sx200) the desktop has a network connection, once the phone switches to my "voice" VLAN and talks with the ICP I lose pc network connection and cannot regain it. There are 3 5212 phones that all do this, the 5 5312's in our system all work fine in the same conditions.

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  • 112 Answers

Class of service option disable PC. Port. Or the the hp port is not tagged/untagged to the wrong vlan.

Posted on Oct 25, 2013

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Posted on Jan 02, 2017

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  • 37 Answers

SOURCE: Y-JACK headsets with Mitel 5212 ip phone

You can find allot of headsets that will work by googling the set type and the word headset. But I think what you are looking for is found i the programming of your phone system. In the class of service you can have the option for silent monitoring turned on and in feature access code add a code for Monitoring. Yes you are correct this is something for your Mitel vendor complete but i'm sure they would be happy to help.

Posted on Mar 10, 2009

  • 37 Answers

SOURCE: can't activate voice mail on Mitel 5212 IP phone

You need to verify your Call rerouting, you will also need to clear any call forwarding that might be active. Its possible the system is not able to transfer a call to the forwarded location.

Posted on Oct 14, 2009

  • 378 Answers

SOURCE: plantronics cs60 cordless headset not

I'm sorry for being long on my answer here...
The bad thing here is that the CS60 is not a Mitel approved/supported headset. The only headsets that are approved for Mitel Superset or Mitel IP telephones are the Plantronics Polaris model.

BUT many other headsets do work with Mitel telephones. Since they are not "supported" by Mitel, you should contact the headset manufacturer for configuration guidance. Some have dip switches, or dials that need to be in certain positions to work with certain telephone models. This can be different from one phone to another.

Plantronics web site and their support people should be able to guide you to configuring this headset properly for each model phone.


How is the headset and handset connected? It sounds like the CS60 is connected to the handset port of the phone and the handset is connected to the CS60. When you go off hook with the handset, it sends the signal to the CS60 and depending on the switch on the CS60, it will send the signal to either the handset or the headset.

OR

The CS60 is connected to the handset port and the handset is connected to the headset port. To make the headset port work, you must have the CS60 connected to the headset port and the handset connected to the handset port. Set the phone to Headset mode.

Posted on Apr 22, 2011

  • 378 Answers

SOURCE: Headset doesn't work when plugged into Mitel 5215 IP Phone jack.

You need to have a Headset button added and press it... or dial the headset on code. Contact your system admin or vendor to have the button added or to get the codes. This is something you can't do from the phone.

Posted on Apr 22, 2011

  • 378 Answers

SOURCE: two lights on phone mitel 5212 ip phone

It sounds like your phone is in do-not-disturb. Press the blue key. Press the no (# key) until you see DND, then press Yes (* key). Press Turn off (0 key).

Posted on May 01, 2011

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1 Answer

How to swap mitel 5212 phones


Depends on what type of phone switch you have the phone connected to. The 3300 and 200 have a feature code you can program. On the 200 I believe the default code was ###. So what model phone system do you have?

May 13, 2014 | Mitel Computers & Internet

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Problem with Mitel 5212 IP Phone


Need to login to. The phone system and change it back.

Jun 06, 2013 | Mitel 5212 IP Phone

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I have a Mitel 5212 IP phone that i've connected to one of my satelitte networks upcountry. My problem is that every time i dial a number, i can hear the other party but they can't hear me. I tried...


one way audio is always a network issue. maybe there is a gateway wrong or a UDP port not open. If the remote site is connected with a MPLS circuit it could be missing a route to get back.

Jul 06, 2011 | Mitel 5212 IP Phone

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My Mitel 5340 ip phone will not turn on. i've changed the cable's and it still won't turn on. what could it be?


Is it plugged into the correct port (not the PC port)? The phone requires Power Over Ethernet - this is either done with a PoE Switch or PoE injector. This should provide power to the phone so it can boot.

Dec 14, 2010 | Mitel 5340 IP Phone

1 Answer

Plantronics cs60 cordless headset not working properly with Mitel 5220 ip phone. Cant switch between handset and headset. When you lift the handset sound comes from the headset. The same headset works fine...


I'm sorry for being long on my answer here...
The bad thing here is that the CS60 is not a Mitel approved/supported headset. The only headsets that are approved for Mitel Superset or Mitel IP telephones are the Plantronics Polaris model.

BUT many other headsets do work with Mitel telephones. Since they are not "supported" by Mitel, you should contact the headset manufacturer for configuration guidance. Some have dip switches, or dials that need to be in certain positions to work with certain telephone models. This can be different from one phone to another.

Plantronics web site and their support people should be able to guide you to configuring this headset properly for each model phone.


How is the headset and handset connected? It sounds like the CS60 is connected to the handset port of the phone and the handset is connected to the CS60. When you go off hook with the handset, it sends the signal to the CS60 and depending on the switch on the CS60, it will send the signal to either the handset or the headset.

OR

The CS60 is connected to the handset port and the handset is connected to the headset port. To make the headset port work, you must have the CS60 connected to the headset port and the handset connected to the handset port. Set the phone to Headset mode.

Dec 13, 2010 | Mitel 5220 IP Phone

2 Answers

How do I change the time in a mitel 5212 IP phone?


Contact your system admin or vendor. The time is set in the phone system, not in the phone.

Mar 15, 2010 | Mitel 5212 IP Phone

1 Answer

I need to config a hp procurve 2610 with a data and voice vlan to work with my mitel.


hostname "Switch1"
qos dscp-map 101110 priority 6
snmp-server community "public" Unrestricted
vlan 1
name "Data_Vlan"
untagged 1-28
ip address 192.9.180.19 255.255.255.0
exit
vlan 2
name "Voice_Vlan"
ip address 10.9.180.5 255.255.255.0
qos dscp 101110
tagged 1-28
voice
exit
Program the port that the PBX is in as a untagged port on Vlan 2

Nov 30, 2009 | HP ProCurve 2626 (J4900B) 24x10/100 Mbps...

1 Answer

Mitel 5212 ip phone - display has disappeared, can i get it back?


your phone has lost connection with the contoller; call for service. Or your phone is broken. There is no "on or off switch".

Jun 29, 2009 | Mitel 5212 IP Phone

1 Answer

At our tech support centre we have installed total mitel solution. This includes your MItel 5212 IP phone. Can you provide me details of any headsets which can be Y-JACKED with youe 5212 ip phone and used...


There are a number of Headset that will plug directy into the back of your 5212 phone. (I would suggest Googling for results) As for Monitoring an agent the Mitel ICP has the capability to allow a supervisor to dial a code and mointor the agent while on a call. Contact you Mitel Vendor and I'm sure they would be happy to make the program chage for you. (This is a class of service and Feature acces code change)

Jan 19, 2009 | Mitel 5212 IP Phone

1 Answer

Mitel 5212 for home use


No you cannot.
The Mitel 5212 uses propitiatory software unlike SKYPE which uses open architecture software. You IS Dept. could invest into a Teleworker Server and you could have all of the features of your office phone at home.

Jan 10, 2009 | Mitel 5212 IP Phone

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