Question about Brother MFC-9840CDW Laser Printer

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Print unable 32 - Brother MFC-9840CDW Laser Printer

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That error means that there is a Density sensor shutter performance malfunction. I can't tell you what that means, but I can tell you what should fix it.

Try these solutions first:
http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/002500/000055/faq002555_002.html?reg=eu&c=eu_ot&lang=en&prod=mfc9840cdw_all&Cat=11



http://youtu.be/6Bob34TLrPQ



Page "1-12" of the Service Manual:
http://support.brother-usa.com/ModelDocuments/Technical/Service%20Manual/SM_DCP_9045CDN_MFC_9840CDW_EN_4942.PDF


Posted on Oct 22, 2013

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PRINT UNABLE 32


This usually works.

MFC- 9440, 9840cdw Print Unable 32



Usually caused by a sticking density sensor solenoid and can easily be repaired.

  • Remove the rear cover

  • Remove the fuser

  • Remove the Hi Voltage PCB

  • Check the angled density sensor window for sticking. When you move it, it should spring right back. If it hesitates at all, repair the solenoid.

  • Remove the old foam and replace it with adhesive labels.

  • Reassemble machine and test.








Apr 09, 2014 | Brother MFC-9840CDW Laser Printer

3 Answers

Print unable 32


This is not just a density sensor, this is a plastic cover over it that is getting stuck. There is a piece of soft rubber attached to the solenoid that is getting very sticky over time. Removing this rubber and stretching solenoid return spring corrects the issue. Search web for the service manual and follow chapter 8 to disassemble the printer correctly - takes less than 10 minutes to do it

Aug 29, 2011 | Brother HL-4040CN Laser Printer

2 Answers

Get Unable to print 32 error message. Can I fix this or does it require a tech?


http://www.youtube.com/watch?v=6Bob34TLrPQ&sns=em This YouTube video shows how to fix this problem with a small piece of tape!

Jan 03, 2011 | Brother MFC-665CW All-In-One InkJet...

3 Answers

Print unable 32 error message


The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.

Follow the below link to fix Print unable 32 error message on Brother MFC-9840CDW Laser Printer

http://tinyurl.com/print32
All the Best...

Dec 09, 2010 | Brother MFC-9840CDW Laser Printer

2 Answers

Print unable 32 comes up after a successful print job


The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.

Follow the manufacturers recommendations on how to clean the rollers, etc.
Read the users manual.

Aug 14, 2009 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

Print unable 32 ?


Print unable 32 is dirt or scratch on the transfer belt assembly. There's a timing mark on the belt that a sensor must read. If the belt is damaged, you will need a new one.

Aug 06, 2009 | Brother MFC-9840CDW Laser Printer

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