Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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Wd 500gb external drive - cannot recognize drive usb2 connection - drive flashing apparent code 6 flashes (bright) followed by 3 flashes (dim). Same result on multiple PC's.

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WD has a internet-page where you can find more info about the "flashing".

Posted on Oct 19, 2013

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Posted on Jan 02, 2017

  • 341 Answers

SOURCE: Flashing light on WD 500GB External Harddrive

This may sound silly,but sometimes if you put the drive in the freezer overnight it will work long enough for you to retrieve your data.Make sure you are ready to copy the data to another as it will likely fail again once it warms up.

Posted on Nov 26, 2008

  • 1 Answer

SOURCE: My PC is not recognizing my WD Passport 120GB USB external drive.

I had the same issue. Its not a power issue because it shows up in device manager. Heres what I did.

Right-click on my computer and click Manage>Disk Management

Your drive should show up there. Right-click on it. If explore is not grayed out, assign a drive letter to it and you should then be bale to see it in my computer.

In my case explore was grayed out. I had to click on the option to format the drive. After re-formatting the passport explore was available. I then assigned a drive letter to it and I have access again.

I guess somehow using it on multiple computers srcewed up the file-system on it. I was using it between windows and linux.

This fixed my problem.

Posted on Jan 02, 2009

  • 1 Answer

SOURCE: My PC is not recognizing my WD Passport 120GB USB external drive.

I had a similar problem with my WD passport 320GB. When I connected it to my laptop it never showed up on My Computer even though the blue light on the hard drive came on.
Here is what I did:  Right click on "My Computer" and click on "Manage" and then "Disk Management",. you should see your WD hard drive listed. then click on "change driver letters and paths"  and change it from the listed to another drive. I changed mine from G to F drive and it worked for me.

Posted on Mar 08, 2009

  • 1 Answer

SOURCE: My I Mac doesn't recognize the WD 500GB external drive anymore

it must be initialised /mounted 1st for osx

Posted on Mar 08, 2009

darkoh69
  • 77 Answers

SOURCE: Flashing blue light on external WD hard drive & not recognised

sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive

Posted on Jun 01, 2009

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1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

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3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
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If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
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USB flash drives can fail for no apparent reason.
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USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
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Flashing light on WD 500GB External Harddrive


This may sound silly,but sometimes if you put the drive in the freezer overnight it will work long enough for you to retrieve your data.Make sure you are ready to copy the data to another as it will likely fail again once it warms up.

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