Question about Avaya 1408 Digital Telephone 700469851

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I am having trouble transferring all my calls to the business to an external number when I am not in the office and do not want it to go to voicemail. Any ideas how to do this please?

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You need to define automatic call diversion. Use the below procedure to define the call number, time slot and weekdays, when you want all your calls diverted automatically.

Method:

1. Press the Avaya Menu button.
2. Select Divert call .
3. Press the OK button.
4. Set automatic
5. Press the OK button.
6. Enter the desired call number.
7. Select Start time.
8. Enter the time with hour and minutes.
9. Select Stop time.
10. Enter the time with hour and minutes.
11. Select weekday.
12. Press the OK button.
13. Select the appropriate pattern, for instance Mo-Fr.

If you scroll down you can also set the properties for the second automatic call diversion.

Posted on Oct 17, 2013

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  • 422 Answers

Make sure the feature is enabled.
talk to your IT department about it and ask for the codes.

Posted on Oct 16, 2013

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