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Our whirlpool ygy397lxus03 control panel has stopped working. First started out with a few numbers now all of them have's 3 years old

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You will need to replace the "control board". Here is the part you need to order. Be sure to take note of where each plug wire goes. I use my cell phone to take a picture but you could draw it out just as well. Also, be sure to unplug the unit before doing any work on it!

Posted on Oct 16, 2013


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Whirlpool GY396 Oven not working at all

Call him back out. Bad panel. It happens!

Posted on Mar 12, 2009

  • 41 Answers

SOURCE: Start Button Failed on Whirlpool Electric Range Model GY396LXPQ02

It sounds like you have an oven problem rather than a start button problem. Is there an error code? If so list your model and error code on a search engine and you will find error codes. Or you can just list make model number and error codes and you can find a chart of Whirlpool error codes. I have done this with no problem. That should tell you the exact problem and things to try.

It may be neither issue you mentioned. It could be a bad element or a short.

Posted on Aug 28, 2009

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I had the same problem dim lights nothing happens when buttons pushed. I went through the trouble sheet that was in the drying and it pointed me to a bad control board. After replacing the control board it work. Awsome huh. Not it did the same thing a few hours later. I was able to unplug and replug and it worked for a bit and stopped again well after a few times of that it stopped all together. I was kinda upset after spending 135 bucks on that. I didnt want to put any more money into this machine. I took the machine apart and checked all the connections and wires. Removed the front panel and took all the ribbon cables off and made sure those were good too, (didnt short out) everthing checked out. For grins i replaced the 30 amp circuit breaker. The voltage was there but maybe its not getting the amps. I put the drying togeter enough to see what it dose. I didnt want to risk the chance of messing up the control board i bought while doing this so i used the OLD ONe. ( board was sitting on the dryer tub not bolted down). Well low and behold it works. I have been testing it for about 3 hours now. turning it off and on. change the setings on the dryer and so far it is still working. Before it would have messed up already.

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