Question about Diamond Multimedia ( VC500) Video Capture

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So basically i got the vc500 one touch for one reason and one only to use my laptop as a monitor for my xbox 360 so in all reality im not using it for what it was actually meant for but yet it works quite fine. the problem i have encounter is the audio going through my laptop. ill start the xbox and then start the game and its fine at first until out of nowhere static sound starts going crazy with a little bit of the audio in the background and then one second its there and the next second its quiet and there are times when im on it the audio quits completely so i need to know if audio splitters or av splitters work so i can take that static out or do i need to update the driver or what. i have windows 8 and i had to manually install the driver all i know it is not the speakers on my laptop cuz i play music it on it and its fine but i need a for sure answer because this guy on youtube made it look so simple with a ezcap and audio was amazing so if this guy can do it what makes your product so much more complex. please help and get back with me on this! ASAP!

Posted by Anonymous on


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Posted on Jan 02, 2017

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SOURCE: Hey guys i just buy a diamond vc500 i connected

dats wat hapened 2 me n i want 2 record mw2 wat system u got

Posted on Sep 07, 2010

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SOURCE: Diamond VC500 is not recording my Xbox 360

Mine does the same thing. I think that the problem might be that you have to go to the yellow gear thing and you have to change the recording format to DVD and you have to change the video format to NTSC_M. And make sure you have all of your hardware and your y splitters connected right

Posted on Oct 09, 2010

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SOURCE: hi, i just purchased the

I was having a problem with a USB capture device and found out that if I had anything else connected to the other USB ports it would not work properly. It needed all the power that the USB port can give it... I had the same issues testing it with a couple of my laptops too.

Posted on Nov 14, 2010

  • 1 Answer

SOURCE: vc500 sound but no video

A possibility is that you are set to the wrong video source (for example, the S-Video instead of the composite).
The second possibility is that you are set to be "PAL" capture for an NTSC source or vice versa. If you are in the US, set NTSC. If anywhere else, select PAL.

Posted on Dec 06, 2011

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Mine does the same thing. I think that the problem might be that you have to go to the yellow gear thing and you have to change the recording format to DVD and you have to change the video format to NTSC_M. And make sure you have all of your hardware and your y splitters connected right

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