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My nexxtech multination travel adapter specifically says on the label that it will convert 240/220 V to 120/110 V, but when i plug it into a 220 V wall outlet its output is still 220 V. (I know this since only my device that will run also on 220 will work, while my 120 V only devices will not.) I have no idea what to do

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  • ian murray Oct 19, 2013

    but then why does it specifically say on the label of the device that it 'converts 240/220 V to 120/110 V'

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It seems your adapter is not a converter for Voltage, but just a plug-converter so it will fit all type of sockets. There's a varistor for safety-protection, but that's all there is. At least, that's what I make up, based upon your description and the manual. See http://downloads.thesource.ca/273/2731445/manuals/manual.pdf

If the converter also should have converted 220/240 V AC into 110 V AC, than the electronics inside is damaged. Actually I think it's just a plug-converter, because there are many devices operating with an internal switched powersupply. The advantage of such technique is it can operate at various AC-voltages, whil only an adapter for the correct plug is needed.

Posted on Oct 18, 2013

Testimonial: "but then why does it specifically say on the label that it 'converts 240/220 V to 120/110 V'?"

  • B.Boelens Oct 19, 2013

    I've re-read the manual, and it there's indeed mentioning the max. Wattage. This would assume, this device is not purely a plug-converter, but also Voltage-converter. In such case, the interior electronics is damaged. If there's just a transformer inside, there's shortcut in the wiring. If there are other type of electronics inside, there's some serious damage. In both ways, it's not safe to use this adapter anymore and try to get a replacement from the store you bought it.

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US/EU/AU to UK AC POWER PLUG ADAPTER TRAVEL CONVERTER
http://cgi.ebay.com/US-EU-AU-UK-AC-POWER-PLUG-ADAPTER-TRAVEL-CONVERTER-/220804228457?pt=LH_DefaultDomain_0&hash=item3368f52569
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