Question about Siemens Washing Machines
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
"F21" is a Long Drain error code. This is usually an indication that you may have an obstruction somewhere in the drainage system. Most commonly, this is an indication something is lodged in the drain pump or the inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.
NOTE: A "SUD" error code can also often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
These are very simple repairs that you can perform yourself without the assistance of a repairman.
If the washer door remains locked and you still cannot open it, there is a manual release you can use to retrieve items left in the wash tub. The following link explains:
If the wash tub is full of water, you may want to use a wet/dry shop vac to pull a vacuum on the drain line and drain the wash tub. This will minimize any potential mess you may have to clean up. NOTE: The error codes are not listed in the owner's manual. For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.
To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.
The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.
Read through the information provided and if you have questions, please post back and let me know. I hope you find this information helpful.
Posted on Jul 07, 2010
It is your pump that is failing / bolked with hair and treds behind the impeller. The pump is not the best design as ther can enter smal treds and hair behind the impeller into the paking ring (seal). There is only one sollution that help - change the pump. Can be don from the fron of the mashine. Only one screw on the right side has to be removed to remove the plastig cover and the one screw to losen the pump.
Posted on Aug 22, 2010
You can get your user guide from below website
Posted on Oct 14, 2010
SOURCE: I have a Bosch Classixx
F21 is a motor or control board fault.
This also can be caused by voltage spikes or surges...
To reset it.
Turn the appliance knob to the off or reset position, 12 o'clock.
Turn the knob to the 6 o'clock position.
Press and hold the spin button.
While holding it, turn the knob to the 7 o'clock position.
Continue holding the spin button for about 5 seconds.
Release the button.
Turn the knob to off.
When your turn it back on it should have cleared the error code
If the problem continues then check the motor...
Posted on Nov 29, 2010
Tips for a great answer:
Feb 07, 2017 | Siemens Washing Machines
Jan 14, 2017 | Siemens Washing Machines
Aug 28, 2016 | Siemens Washing Machines
Nov 27, 2015 | Siemens Washing Machines
May 13, 2012 | Bosch Washing Machines
Aug 31, 2011 | Washing Machines
Jan 24, 2011 | Siemens Washing Machines
Jan 03, 2011 | Washing Machines
53 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: