I work for Memorex tech support. Our phone number is 800-919-3647.
I
know this isn't what you want to hear, but the problem you've described
can't be fixed with troubleshooting. Your DVD player needs to be repaired.
There is a part that has developed a defect and needs to be replaced. The problem is Memorex doesn't repair their DVD players, they simply replace them when a customer has a warranty claim. If your player is no longer in warranty (the warranty is 90 days from the date of purchase) please call the above number to see if your model qualifies for any out of warranty options. Getting the player repaired locally would cost far more than what you paid for it, and that's if someone could repair it without any replacement parts from Memorex.
I hope I've provided you useful assistance and that this information
allows you to make an informed decision as to how to proceed from here.
Please be sure to vote on my response. I hope I've earned a good rating from you today.
Please let me know if I can be of further assistance.
Drawer for cd placement will not open. There does not seem to be a manual trigger which will cause...
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Drawer for cd placement will not open. There does not seem to be a manual trigger which will cause the drawer to open.