Question about ACE Dimplex (r) Compact Electric Fireplace (DFP36430) Heater
Posted by Anonymous on
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Posted on Jan 02, 2017
Dimplex has a Service Manual for your Heater. I recommend requesting the manual through their Literature Request website. I located the owner's manual and the troubleshooting guide via their website, but it appears you will need to request the Service Manual.
Hope this helps.
Posted on Mar 30, 2010
SOURCE: I have a Dimplex Electric
There is a safety bi-metal strip that is probably tripping out. Does it turn back on after a cooling down period ?
Posted on Dec 05, 2010
Testimonial: "Thanks for all the advice. It is working now and has been for the last 15 minutes. Hopefully it will work for a while."
There was a recall on some of the remotes. Check to see if yours is one of them. If you take the plug put of the remote box, and just plug it directly into the wall,it should work.
Posted on Dec 05, 2010
SOURCE: the fireplace blower does not
This is a constant problem for ALL electric fireplaces with heaters. Either the Owners Manual fails to the manufacturer not telling you that the heating elements need routine cleaning, because they are sucking in household air to heat it and send it back out, So whatever is float in your household air (dust, lint & pet hair) near the floor goes into it, clogs it up and causes the heating element to overheat and fail. Or customers who have purchased these units don't read the Owners Manual.
These units, no matter who the manufacturer is were not designed to heat for long periods of time. In fact the heater element doesn't produce much more heat that a blow drier on high heat.
The heater and the blower and are in the lower compartment of the firebox. If you can access it, you can clean it with a shop vac and a brush attachment on the end of the hose. Be sure to unplug the fireplace from the wall outlet before attempting this. If cleaning it doesn't help, the blower motor will have to be replaced. You can order one from Dimplex USA.
Posted on Feb 06, 2011
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