Hi, do i have to send my machine in for "service" if it says decalcify?
Hi
Go to your menu in the machine. Use your up arrow to go to decalcify and push enter. Have your solution for decalcifing the machine mixed in your water tank. Have a large container under the steam wand and cappuccinator on the left. Then open the knob for steam. Machine will say "Machine descaling". It has to finish the whole tank before it says "descale finished". Now rinse the water tank and put fresh water in it and put back on machine. Now close knob and then reopen it. Machine will say "Rinsing" When that tank is gone, it will say finished. Put water in tank and then go back to your menu and go down 1 to reset descale. push enter and chose "Yes" and hit enter to lock it. Now go down to water hardness and hit enter. Cahnge the # to 4 and hit enter. Push the escape button 2 times and your back. and ready to go.
This is an operation which is routinely performed by the owner. Go to http://saecooutlet.com/manuals/Royal%20Cappuccino.pdf , and follow the instructions for standard descaling on page 94 of the manual.
John
Purple Turtle Coffee
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