My printer had a paper jam that I believe is completely cleared, but still getting the error light flashing when unit is powered back up. How do you get inside this beast to check for any further pieces of paper?
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Issue: ERROR LED: E, 3 Solution: Remove paper jam then press Black or Color button (MP150) If paper is jammed, remove the paper jam then press <Black> or <Color> to clear the error.If paper is jammed in the auto sheet feeder or paper output slot, paper will not feed through the printer. Please follow the instructions for Clearing paper jams from the auto sheet feeder (ASF) or paper output slot.If Credit Card sized or 4" x 6" paper is set in landscape orientation, it will jam. Please follow the instructions below for Clearing credit card-sized or 4" x 6" paper jammed inside the printer.Clearing credit card-sized or 4" x 6" paper jammed inside the printer:Power the printer off.Load the same paper type as the jammed paper in the portrait orientation. Power the printer on. (The printer feeds the paper, resulting in ejecting the jammed paper.) Load paper properly in the portrait orientation to resume printing.TOP Clearing paper jams from the auto sheet feeder (ASF) or paper output slot:Power the printer off.Pull out the paper gently.If torn paper remains within the printer, open the scanning unit (printer cover) to remove it.Caution: To prevent injury or damage to the unit avoid touching inner parts.Power the printer on and confirm that the Alarm lamp is off.Note: Any jammed paper that remains within the printer may be ejected automatically.Load paper properly to resume printing. Issue: ERROR LED: E, 3 Solution: 2 Press ON/OFF switch to reset the multifunction device Reset the device when it is not functioning properly.If the device is not functioning properly or to clear memory, reset it.Important: If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. Click here for instructions to attempt a service reset.On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.Wait approximately ten seconds and then press the <ON/OFF> button again.Wait until the device has completed its cycling process before submitting another job request.Service Reset:On the operator panel, press and hold the <ON/OFF> button for one second to power off the printer. (The display will go blank.)Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.Confirm the printer is not on and then unplug the power cord from the back of the printer.If the power cord was disconnected (as stated in step 1) in order to shut off the printer, go to step 3.Press the <ON/OFF> button repeatedly five times.Re-connect the power cord.Press the <ON/OFF> button to power the printer back on.Wait until the device has completed its cycling process before submitting another job request.Important:This procedure will not resolve a physical hardware issue.For example, a paper clip is wedged between the paper feed rollers or gears; or, the scanner assembly is detached from the inside housing. This procedure will not resolve all service errors or LCD related anomalies.Service errors appear as four characters (a combination of alpha and numeric codes).
The 6A00 is a Canon generic code for paper path jam.
Solution 1: Move the printhead carriage back and forth a few times.
Solution 2: Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.
Solution 3: Press the ink pads down in the purge unit. All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Clear the jammed paper as follows. Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams. 1.Press the cover release button and then open the front cover. 2.Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 3.Pull the paper tray completely out of the printer. 4.Close the front cover. 5.Pull the jammed paper up and out of the printer. 6.Open the front cover again. 7.Open the back cover. 8.Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). 9.Using both hands, gently pull the jammed paper out of the fuser unit. 10.Close the back cover. 11.Pull the duplex tray completely out of the printer. 12.Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer. 13.Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. 14.Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. 15.Put the drum unit and toner cartridge assembly back in the printer. 16.Put the paper tray firmly back in the printer. 17.Close the front cover. 18.Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.
There are a few options for you. You can power it completely off for a few moments to see if that clears the error. During that time I would recommend using a can of air to spray out the inside of the printer. The sensors can get dust on them and make it appear that you have a paper jam. Also if there is a small piece somehwere the pressurized air will hopefully dislodge it.
I can't tell you how you could find out on you Mac as I've never used one with my C86 but I can tell you that you can translate the light flashing into a more meaningful "message" by observing the patterns.
Paper & Ink lights flashing alternately (power light off) = service required (ie: waste pads need replacing) .
Ink light flashing = ink cartridge is empty or printhead is in the exchange position. Try pressing the ink button once (don't hold it down) and see if it moves to the exchange position or moves back to park. .
paper light flashing = paper jam or no paper in feed.. Remove a jam or feed it with paper as required then press the paper button .
Power light flashing = printer is busy... If it's doing nothing trying pulling the power lead out of the back of the printer, wait 5 seconds and then plug it back in, turn it back on. This should clear any error. .
Both ink and paper lights flashing (together) = General error.. This could be anything from a serious paper jam, loose wire in the printer, parking station disconnect or similar..
Hopefully that will give you something to go on and get you working again... As far as software information goes, someone else may be able to help but chances are Epson's own support site will have some software called Status monitor or similar for your operating system which may help.
The number of orange flashes between green flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
Two flashes: Out of paper, paper jam or paper feed error Replace the paper correctly and press the RESUME/CANCEL button. If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL button.
Three flashes: Paper jam If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button.
Four flashes: Empty ink tank One of the ink tanks is empty. Replace it.
If all of the above won't help, unplug the printer from the power cable, wait a while, and plug in.
If that didn't fix you, I guess it's time to get in touch with canon, or a repair lab you trust.