Question about Samsung BDC5500 Player
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Posted on Jan 02, 2017
The latest firmware is version 1.3 If you do not already have that version I have supplied a link below that will allow you to download it.
This issue is typical with Blu-Ray... You will need to update your firmware frequently to keep up with the constant changes that are made when studios add new features to the disc's.
Check the link from time to time since this is where Samsung will post their new firmware downloads for your player.
Posted on Dec 29, 2008
If you tried firmware update and it doesn't work and its less than a year from the date of purchased call Samsung customer service and claim for warranty . Panasonic has the same issue without explanation.
Posted on Jul 25, 2009
The non-blu-ray laser lens needs cleaning.
Try not to use a blast of compressed air.
Radio Shack has a lens cleaner ($13). it is an audio CD with a row of brushes on it.
Read & follow the directions.
Posted on Oct 07, 2009
SOURCE: Brand new Samsung BD 5500
Firmware problem - the disk is using a newer format that the firmware of the player is incapable of decoding. You will gonna have to upgrade the firmware.
At this address
you will find the new firmware (the zip file) and the instructions on how to perform the upgrade(the pdf file) ; download (as in Save, not Run) both, open the pdf and follow the instructions to the letter.
Posted on Oct 16, 2010
This is all to common problem and indicates a Laser Pickup Assembly issue. The blue ray require more precision and velocity to produce the higher resolution that is demanded to play them, either way the assembly must be replaced or a new machine bought.
Posted on Jan 01, 2011
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