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Motor just stopped working, the music works , changed batteries several times, this is the second swing first one replaced after three weeks used. very upset with product

Posted by Anonymous on

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 903 Answers

SOURCE: I bought the swing for my daughter and put new

It's likely the motor gone bad. The contacts inside the motor can get burnt out and prevent the motor from turning. Did you buy the swing brand new, or was it used? If you bought it new you should return it for a refund.

Posted on Mar 07, 2011

  • 35 Answers

SOURCE: Hi, I have a fisher

You can purchase replacement motors from Mattel (Fisher Price's parent company).

It will be one of the following 3 products, just pick the one that matches what you have now:

https://store.mattel.com/ItemDetail.aspx?cat=140&item=58050
https://store.mattel.com/ItemDetail.aspx?cat=140&item=59702
https://store.mattel.com/ItemDetail.aspx?cat=140&item=58374

Posted on Mar 10, 2011

  • 11 Answers

SOURCE: where do the batteries go

Check out the manual for this product. It should tell you.

 

http://service.mattel.com/instruction_sheets/G8653pr-0720.pdf

Posted on Jul 10, 2011

heavenly_bre
  • 18 Answers

SOURCE: swing stopped working

Had the exact same issue, so I called FP. I had already taken the motor housing off to see if it was something obvious, like a loose connection or broken part. I didn't see anything wrong so I just cleaned it up and put it back together. When I called they offered to sell me a new motor for around $80. Then the lady I was speaking to (who was typing as we talked) said "hey, wait, there's a note in here about this issue..." She said to do what I had done, lightly clean it out with something like a keyboard cleaner, then using the plug (not batteries) set the speed to two/center. It somehow resets it.
That worked for me, and it was free. If that doesn't work then yes, you can get a motor directly from FP. Call the customer service number listed on the back of your manual, if you have it, or 800-432-5437. You'll need to have it nearby so you can give them the model number and year that is listed on the back of the motor housing (open the battery compartment if it isn't on the outside).
You can also get motors online, especially ebay, from any of the papasan swings FP makes. I love this swing so much that I think it's worth it. I've used it for four years now and plan to use it in the future.

Posted on Sep 13, 2012

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Had the exact same issue, so I called FP. I had already taken the motor housing off to see if it was something obvious, like a loose connection or broken part. I didn't see anything wrong so I just cleaned it up and put it back together. When I called they offered to sell me a new motor for around $80. Then the lady I was speaking to (who was typing as we talked) said "hey, wait, there's a note in here about this issue..." She said to do what I had done, lightly clean it out with something like a keyboard cleaner, then using the plug (not batteries) set the speed to two/center. It somehow resets it.
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You can also get motors online, especially ebay, from any of the papasan swings FP makes. I love this swing so much that I think it's worth it. I've used it for four years now and plan to use it in the future.

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