Question about HEWLETT-PACKARD HP ProBook 4520s Notebook

1 Answer

My hp 4520 probook is not picking up the cd/dvd drive, no type of cd is visible in "Computer" folder or accessible. It does not automatically pick up the cd/dvd and ask usual functions like "open with" either. The cd looks like it is being read as the light on the side starts flashing and I can hear movement but nothing materialises. Please help if anyone has experienced something similar or knows of a solution, its to the repair shop otherwise..

Posted by Anonymous on

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  • HEWLETT-PACKARD Master
  • 857 Answers

No OS stated, no CD stated, but asks...
there are vast types of CD disks, not one stated by you
what is ? whats on it , what does the label say is it home made CD
non of that can we know, and is KEY to the best answer.
for autorun to work 4 things must be good.
1: the CD drive shows up in device manager, and be OK.
2: the CD must be good. what is it, not stated by you. yet.
3: the autorun feature turn on via the My computer explorer.
4: the CD must have an autorun file, many dont.

so lets forget AUTORUN, (must walk first then run, LOL)
first as always it the DRIVE must be pulled in and not bad.
2nd the Device manager must show it as must next it shows, up
in Diskmanagment and last must show up in My Computer.
or in W10 that is now called. THIS PC.
Microshaft changed this name for local explorer 4 times. for kinks.
and sux that, having to tell that.

sure seen this 1000s of times.
and all ways from sunday , you name it ive fix it,
even bad media or media from China it this pure trash.

lets say the Device manager, shows the drive.
what to do next? well that is easy
go to walfart and buy a music disk
this is called a CD-DA disk.
this disk works on all optical drives made.
if you see it in MY computer and click it , it will play.
music. as designed to do .

one other thing to do us load the Probook drivers from HP
on the PC, matching what drive you have,
mine is a DVD drive, upgraded. and can burn DVD-R.
if you have windows install disk put that in,
now.
you can see files now for the first time if the CD is a DVD
and the drive is a DVD drive, you see fails.
if the MS orHP disk is DVD and the LT only has CD drive
its hopeless.
if you have modern drive you can read most files.
even MP3., WAV music
and watch movies on DVD.
if you upgrade to BRD, blue ray drive you can run BR movies.

Older cd/dvd drives many not be able to see or run
any burned drives, the first ones could not do that.
like DVD-r or DVD+r home burned disks.

again see if a real store bought music disk works (CD-DA)
if that works good move up to more complex disks and test.
if not the DVD drive is dead, or the drivers do not match your drive.
to match any drive.
remove it and read the number on it.
it has a tag.

so you said all type but do tell if it is a store bought CD first.
for music, not a burned disk by you or others.
a disc from a store, real, music and not scratched up.

got this one? there are many types offered and used,


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my hp 4520 probook is not picking up the cd/dvd - dvd-vbixhpxyxlue1rzej45vambs-1-0.jpg

Posted on Jun 26, 2017

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jgroves705
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SOURCE: b and n keys not working on HP Probook 4520.

Until you can get the keyboard of the laptop replaced, you can buy a USB to AT keyboard adapter and hook a desktop keyboard to your system. Also a USB keyboard would work just fine directly plugged-in to one of the USB ports.
Most likely the fix will be to replace the keyboard, which is usually very easy to remove on laptops, but until you can get it fixed, you'll be able to use the system with the regular AT keyboard.
If you want to try to replace the keyboard yourself, I believe I've found it on the HP web site (you will need to confirm that it is the correct keyboard by contacting HP)

Posted on Dec 28, 2010

  • 1542 Answers

SOURCE: does anyone know how to open the cd drawer of an

Hi

Beside the cd/dvd drive there should be a little tiny pin hole
insert something firm into it and hold it for a few seconds
and the drive should eject

Posted on Feb 19, 2011

  • 6771 Answers

SOURCE: HP ProBook 4530s don't start. Lights blinking!!!

Sub out the ram one at a time, if luck is there unit will start, second option is remove the main battery often loads the system down.

Posted on Mar 05, 2012

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SOURCE: HP ProBook 4530s stuck in hibernation

Go into power options, select hibernate on top, uncheck box on left and press ok or apply. This will disable hibernate mode, not only does use alot of disc space but causes windows to corrupt files and eventually will not start windows, one of microsoft worse idea's.

Posted on Jun 25, 2012

Testimonial: "Thank you John, this seems to work! I could not find the exact option you indicate but went into Power Options in the Control Pnnel and changed all the options (What the power button do, Closing the lid, etc...) to "Sleep" which I guess does the same thing, the machine will now only go to sleep and not hibernate. I did a few tests and it comes back normally every time. I'll test this for a few days, but it's already started more time during testing than during the last week. Strange thing though is that it did not do it when the machine was new (now +/- 8 months old...)"

  • 11 Answers

SOURCE: hp probook 4530 ac connected indicator flashing. will not power up

Remove the battery, Plug in the AC charger. Push and hold the Power on button for 45secs. If this doens't reset. The fault is most likely the System/Motherboard. If the unit is under warranty, contact HP and arrange a repair.

Posted on Sep 01, 2012

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The Installation CD Does Not Start Automatically in Windows XP


This tip answers issue regarding CD's that come with your HP printer. <span>If after putting the installation CD into the CD drive, the software does not automatically start installing the software you can do either one of the following.</span> <span>1. On your pc, go to Start, click My Computer, right-click the CD-ROM drive then click Autoplay.</span> <span>2.If nothing happens, check whether the Autorun feature is enabled, if not enable <b>Autorun</b> by going to t</span><span>he <b>Control Panel</b>, double-click <b>System</b>, go to <b>Device Manager</b> and click the plus sign next to CD-ROM Drive entries. Right-click the name of your CD-ROM and go to <b>Properties</b>. In the<b> Properties</b> screen, go to <b>Settings</b> and check the box next to <i>Auto Insert Notification.</i></span> <span></span><span>Or</span> <span>Click <b>Start</b>, then <b>Run</b>, type <span>gpedit.msc.</span>Click <b>Administrative Templates</b> under <i>Computer configuration</i>. Click <b>System</b>, then click <i>Turn off Autoplay</i>.Right-click <i>Turn off Autoplay</i>, then click Properties. Under <b>Setting</b>, click <i>configured</i>.</span> <span>3. If any of the two won't work you can manually install the HP software CD. To do this, c</span><span>lick <b>Start</b> and then click <b>Run. </b></span><span>Click <b>Browse</b> and then select My <b>Computer</b>. </span><span>Click the CD/DVD drive. </span><span>Double-click the <b><u>setup.exe</u></b> file.</span><span>If nothing happens, it may be because CD drive is unable to read the CD.</span> <span>4. Check whether the CD drive is working by playing other CD or DVD.</span><span>If music CD/Video CD is not working then there is an issue with CD/DVD drive, contact Computer manufacturer.</span><span>If the Music/Video CD works with the CD drive, clean the HP software CD using a soft cloth damped in distilled water and wipe the CD with lint free cloth.</span><span>Reinsert software CD and wait until it auto plays.</span><span>If it fails again then try inserting software CD in a different drive if any.</span> <span>5. </span><span>If CD is not working in any of the available drives then copy the files to the hard drive.To do this,c</span><span>lick <b>Start</b> and open <b><i>My Computer</i></b> or double-click <b>My Computer</b> on the Desktop.</span><span>Double-click <b>C:\</b> or <b>D:\</b> , assuming C: and D: are the computer hard drives.</span><span>Right-click the empty pane in C:\ or D:\ of <b><i>My Computer</i></b> and select <b>New</b> .Then click <b>Folder</b> .</span><span>A new folder is created. Rename the new folder <b><i>HP Driver</i></b> .</span><span>Right-click <b>Start</b> and then click <b>Explore</b> to open Windows Explorer.</span><span>Locate the CD-ROM drive letter in the left pane of the window and select it so that the contents are displayed in the right pane.</span><span>Click <b>Edit</b> in the <b><i>File</i></b> menu and then click <b>Select All</b> to highlight all of the files and folders.</span><span>With the files still selected, click <b>Edit</b> and then click <b>Copy</b> .</span><span>Close Windows Explorer. Open the HP Driver folder created in step 1, click <b>Edit</b> , and then click <b>Paste</b> to copy the files to the HP Driver folder on the hard drive.</span> <span><br /></span> <span></span><span>If while copying, a <span>Cannot copy from source disk or drive</span> or <span>Cannot copy specified file</span> error message is displayed, then check the functionality of the CD drive by using a different CD. </span> <span><br /></span> <span>If other CDs work correctly, it means there is an error reading the HP software CD.</span> <span><br /></span> <span></span><span>If the files cannot be copied from the CD, the CD may be defective. In this case, you can either download a software or order a CD at <u>support and drivers</u> page of hp.com.</span>

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Your dvd drive might be defective and needs to be replaced. You can find one on ebay. Just put HP Probook 4510s DvD drive in the search.

Once you take the dvd drive out you can also search on the model of the dvd drive. The model will be listed on the dvd drive.

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Hi i have a acer aspire 4520, my dvd drive just stop working, i took it(laptop) to a technician but he said that the dvd drive is good, power is going to the drive, but the system is not picking it up. I...


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Click start and type drivers into search.
Select update device drivers.
Then double click dvd/cdrom drives from the list.
right click each driver available in the drop down selection and click update driver.

Hope this helps and please rate thanks

P.S if that doesnt work, repeat the process but instead of clicking update driver, click scan for hardware changes

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Please read to the end before atempting this.
Is this XP or Vista. In Windows based computers some times the High and Low filters get messed up in the registry. If the drive is still good and you had not had any issues with it not reading disks then the filter settings may be your problem. Try this:

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Note: Vista doesnt come with the run command as a choice so just type REGEDIT in the search bar above Start..
3) Click on the plus signs (+) next to the following folders to open them.

HKEY_LOCAL_MACHINE

SYSTEM
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{4D36E965-E325-11CE-BFC1-08002BE10318}
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4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

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5) If you see any of the above keys, right-click on each of them and choose Delete
6) Close the Registry Editor
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Do not restart the computer.
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If your computer has Windows XP, restart computer!

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