Just replaced the ink cartridges. Printer keeps telling me to turn it off then on. However, it fails every time I turn it on again.
With the power cord connected and the unit on, disconnect your data cable(s) from the printer (USB, parallel). Press the power button to turn off the unit; wait 15 seconds and then turn the power on again.
Check if the error comes back. If it doesn't, reconnect your data cable(s) one at a time, checking for the error message between adding each connection. If you see the error, replace that cable.
If the error did come back after cycling the power when no data cables were connected, you have to look at your power cable. If the cable has a power module (box that you plug another cord into), make sure that you have the correct one for the printer.
In either case, unplug the power cord from the back of the printer (first) and unplug it from any surge protector or power strip (second). If you have a power module, unplug the cord from that and reconnect. Wait 30 seconds. Plug the cord directly into the wall outlet and then into the back of the printer. Then turn on the printer.
Check for issues. If the printer turns on, you may have overloaded the power strip. If it doesn't turn on, you should check the outlet for problems. Try using an outlet in a different room (preferably a different circuit breaker). (Move the printer and its power cord.) If the printer still doesn't work, replace the power cord or module.
If none of the above works, the printer needs service.
I hope this helps.
Aug 02, 2010 |
HP Photosmart C6180 All-In-One InkJet...