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My mp3 zen neon2 doesn't switch on. it has frozen.

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Your Zen needs a refresher course in Zen.

You will find your drivers on the creative site

As part of our ongoing efforts to supportyou, Creative is happy to introduce the MP3 Player Recovery Tool, aprogram that resolves the majority of player problems quickly.
One click is all it takes to update yourplayer to the latest available firmware, and to give your player aclean bill of health.

BEFORE YOU START

  • Check that the MP3 Player Recovery Tool supports your player.
  • Ensure that you are using Windows XP® Service Pack 232-bit,Windows XP Professional x64 Edition or Windows Vista™ (32-bit or64-bitversion).
  • Back up the contents of your player, if possible,as recoveringyour player may require it to be re-formatted, erasing allcontent.
  • Make sure your player battery is at least 50% charged.
  • Detailed usage instructions are available in our Knowledge Base.

    Click here if you require further information/assistance.

Posted on Apr 24, 2009

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