Question about Epson ACULASER CX11NF All-In-One Printer
My Epson is claiming that there is an ADF Paper Jam. I have checked every paper loading area and there is no jam present. How can I clear this jam?
I had a very similar problem with the ADF, it resulted in ADF paper jam - message and then in Req Code 2011.
I checked sensors and everything else, then called a epson service professional.
After telling him the Req Code, he knew the problem and said that the problem is the board, which needs to be exchanged, mentioning that this spare part is expensive.
I then checked the whole ADF again, now opening the long grey cover on the backside, I disonnected the connector cable from both sides and - using a multimeter - checked this connector cable for breaks.
Result: the violet cable was broken, so I soldered in a new wire, using the last cm of (old) wire on each side - and now the ADF works fine.
This cable is easy to change if you get the spare part, there is a connector plug on each side, on the ADF side is an additional ground wire (green) fixed with a single screw. Thats it !
For the electronic experts: the configuration of the connector:
sourrounding metal cover = ground, thick green Wire on the ADF side
If you turn the plug that way, that the two single contacts are on top, these are the colours:
1st row: brown - black
2nd row: green - yellow - orange - red
3rd row: grey - violet - blue
Hope this helps
Posted on Sep 17, 2008
Thanks much this works great i will post an image of hwere this sensor goes
Posted on Oct 31, 2008
Was gettng the same error, suspect it is a problem with the cable to the df. Upluged the df cable, put one twist on it and pluged it back again (after trying leaving it unplugged while power cycling then pluging it back in normally did not work). Didnt try it back the other way to see if it would fail again, so I am not certain this was the fix. If the cable does have a problem, this will of course be short term.
Posted on Jul 10, 2008
Paper jam E condition with n jam present. Have tried on/off, removal of fuse device and have tried Epson support with no resolution. Any ideas anywhere?
Posted on May 11, 2008
Hy everybody... I have the same problem... tried to reset as told above but nothing happened.
When I try to use ADF I hear a little "click" inside it, without any paper advancing.
Any further suggestions?
I already bought last year a new adf due to a fatal error of the previous!
Posted on Apr 01, 2008
This may sound simple, but sometimes simple is easiest... Have you shut it off and restarted it? Sometimes removing the toner and putting it back is enough to 'jar' the machine out of the funk.
Posted on Jan 10, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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