Question about Sharp AL 800 Copier

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Sharp AL 800 won't copy bottom 2 inches across page. Replaced toner cart and still missing bottom 2 inches across page. What do I try next?

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  • hinderschied May 11, 2010

    Look at your original and compare it to the copy, is the copy blank for the top 2 inches before the image starts showing up on the copy?



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Pretty sure you need to replace the drum cartridge. When the drum blade goes bad or edges of the drum go bad it will cause this issue. You can stop a copy as it is passing thru and compare the edge as it is being transferred to the drum and what is on the paper to see what I am talking about.

I can be more specific if necessary

Posted on Apr 24, 2009


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1 Answer

Only copying 5 3/8 inches across of an 8 1/2 inch paper.

drum and toner not the problem. is this a issue with printing or copying or both does this happen when you print from the computer????

Dec 02, 2015 | Sharp AL-800L Copier

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My Sharp AL-800 copier only returns blank pages even after I replaced the toner cartridge with a new one.

toner is not the problem remove the photoreceptor and gently clean the inside very well expecialy the two charging unit.

Jul 30, 2010 | Sharp AL 800 Copier

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Blurred section on copies.

When looking at your copy is the 1/3rd that is blurry at the top of the page with the bottom 2/3rd's being fine? Or is the 1/3rd that is bad go up and down the right or left side? I am trying to determine if the defect runs up and down the pade as you look at the copy or is it "across" the top or bottom of the page.

Dec 22, 2009 | Office Equipment & Supplies

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Sharp AL-800 light copies

Check the machine for a **** or dust glass above the drum.
Check and clean coronas, the wires and shells may be dirty reducing charge.
Run a few white copies, to check of the toner / carrier ratio is low.

Hope this is of some help.

May 11, 2009 | Sharp AL 800 Copier

1 Answer


if the black marks are in teh same place every time and you are putting teh page on the exsposure glass give the galss a clean as there could be some ink or dirt on it .. if the marks are moving across the page it could be down to the drum being marked or if he marks are spaced a bit wider it could be the fuser has a mark on it check these as well.. if the mark is a line look at where the paper goes through the document feeder check the thin **** glass it passes over to make sure there isnt any tipex or ink left on it.. all the glass can be cleaned with regular glass cleaner and a soft cloth

Mar 25, 2009 | Sharp AL 800 Copier

1 Answer

Noises when printing copies

Take the new cart. out and reinstall the old cart. Does the noise disappear? I would tap and shake the toner cart. BUT BE CAREFULL, the cart is ready to spill toner. On the box and in the instructions it tells you, or should, that you must shake and tap the outside of the cart. This is due to settling and the toner maybe packed. By tapping and shaking it will feel the toner. If the toner is packed it will put undue pressure on the augers inside the toner cart. and cause a grinding noise. If after tapping and shaking, reinstall the new cart. and check. If everything is ok -- great. If the noise remains contact the company your purchased the cart. from and ask for a replacement. These cart. are mass produced and mostly reused ( refurbed). Parts wear now and they do not replace the inside parts, they just repack with toner and seal.

Dec 25, 2008 | Sharp AL 1631 Copier

3 Answers

Toner error message on copy machine

Is "CH" steady or flashing? If it's steady, the door is not shut properly.
If it's flashing, the machine doesn't detect the presence of the toner cartridge (defective toner cartridge). Try another toner cartridge (an empty cartridge will do).

To get the blue handle to stay locked sometimes takes fiddling with it when the cartridge is in.

Dec 07, 2008 | Sharp AL 800 Copier

1 Answer

Printing problem on Sharp Copier Al 1642CS

it would have spilled toner on the laser unit glass which can be accessed after removing the developer & drum units. Its on the upper part inside the machine in the drum chamber.

Nov 28, 2008 | Sharp AL-1642CS Copier

1 Answer

Copies have a void area the length of the copy approx 1 inch wide

pull out your toner unit and look at the front to see if there is a missing spot on the roller where there is no toner. if not you probly need a new drum.

Nov 12, 2008 | Sharp AL 1631 Copier

1 Answer

Leaves about a 1/4 inch space down middle of paper.

That is the cleaning assembly in the drum cartridge.Either something slipped into the cartridge or the blade tucked. Sounds more like something is in the cartridge blocking the drum from both cleaning and charging/

Mar 05, 2008 | Sharp AL 1631 Copier

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