Question about SanDisk Sansa e260 MP3 Player

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"your subscription tracks have expired connect to your pc."

I just started getting a message in a red box that states "your subscription tracks have expired connect to your pc." The download is definitely on the sansa player and I can play in from windows media when I plug it in. I just can't play the download from the sansa player itself.

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  • James123123
    James123123 May 11, 2010

    that would most likely mean that the fomat of the song isin't one that is comtaable with your type of mp3

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5 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: deleting songs from Sansa e250 mp3 player.....HELP please !

Try going to "My Computer" find your device on the removable devices, right click and format.

Posted on Aug 08, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: deleting songs from Sansa e250 mp3 player.....HELP please !

Use Windows Media Player to delete those songs

Posted on Aug 14, 2008

ThaMp3Doctor
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SOURCE: Trying to synch my SanDisk MP3 player to Rhapsody

This player is a little goofy. The normal method to synchronize is through Windows Media Player. But if you go for the Rhapsody subscription, you have to also sync the device through Rhapsody.

-Tha Mp3 Doctor

Posted on Jan 01, 2009

  • 1 Answer

SOURCE: I have a subsription on

First check and make sure the clocks on both your device and your computer are right.


Reset the device's secure clock (taken from rhapsody help)

Most devices will have a secure clock. Not all devices support the Reset SecureClock feature in Rhapsody.

  1. Open up Rhapsody
  2. Connect your device
  3. Hold down the CTRL and SHIFT key while right-clicking on your device.
  4. Select Reset SecureClock


Posted on Mar 28, 2009

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1 Answer

My panda antivirus has been expired.Can i take a freee trial of it


Click on the pop-up message if you get one that states your antivirus subscription is about to expire. This will help you renew you current antivirus subscription and keep your PC security the same. Follow the steps on-screen; you will most likely need a credit card for this, as it is probably a paid subscription.


Remove the antivirus software completely if the subscription is expensive or if you do not wish to go with the same company.

Add a new antivirus program once the old one is removed from your computer. You can either download from the Internet or purchase a CD from a store.

Download the updates immediately and restart your computer. Run a virus scan, and be sure and set it up so it will scan your computer every week automatically.

Nov 07, 2010 | Panda Antivirus Pro 2009 - 3 User for PC

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CAN NOT PLAY;LICENSE HAS EXPIRED......


do you still pay for your napster service, if not, that why your tracks have expired, if you do, then just hook up your mp3 player to your PC and it should update the licenses on the tracks

if you dont pay for napster anymore, one thing that maybe worth trying is setting the clock on your PC back to a date prior to the subscription expiration date and try playing a few songs without being connected to the internet. If the PC is not online, Windows has no way of telling if the time change is to correct a wrong time or deliberate.

I am not sure what Windows Media Player does when the expiration comes. If it modifies the song itself, then it may still be possible to play songs that you haven't tried playing after the expiration date if you set the clock back.

However, if Windows Media Player logs that the licenses have expired in its license database, then there is pretty much no hope in reactivating them by setting the clock back. Much like setting the clock back on expired shareware software

Finally, if you are willing to resume your Napster subscription, then chances are that your music will re-activate once your subscription is live.

Jul 07, 2009 | Sony Audio Players & Recorders

1 Answer

I will not let me play but one song at a time, it keeps saying that "my subscription tracks have expired" and to connect to my pc... but when I do, nothing comes up to help. How do I fix that?


My wife had the same issue. With hers we just reconnected the player to the pc and opened the napster or whatever program used to load the music. Once they synced up the message went away.

Apr 18, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Scandisk Sansa Fuse giving a message to synchronize


Audio files from music subscriptino services come in several formats - Mp3, WMA, AAC, and sometimes WAV. The Rhapsody trial is for a subscription level that gives you the songs in WMA format. They have a license system on them called DRM protection. That is the problem with services that give you WMA files - once your subscription has expired, you cannot use the songs anymore, no matter how much you paid for them.

Your solution is to subscribe to Rhapsody's Mp3 Only service - it is more expensive, but you can continue to use the songs after your subscription has expired. Rhapsody offers several subscriptions - the only one that will solve your problem is the Mp3 Only service. Cheaper alternatives are more risky (virus-prone), but they include Limewire, Frostwire, and Morpheus - beware: all 3 of these services offer songs in multiple file formats - make sure that the songs you download are in mp3 format. Some ISP's will cut off your internet service if you use Limewire.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

E250 message "synchronize to continue your music subscription"


The songs that are giving you this message are in WMA - the music service that was used to download them either has an expired subscription, or you have to resynchronize that player to that music service (whether it was Rhapsody or not). Also, the songs that are giving you this message might have had fixed-term licenses, and now the licenses have expired. Here are your options:
1) Renew the music service subscription
2) If it is renewed, then resynchronize your player to that music service
3) Convert those songs to mp3 format (probably illegal)
4) Remove the DRM encryption from those songs (definitely illegal)

Those are your choices.

-Tha Mp3 Doctor

Jul 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sync notice


Yes I solved the problem..I contacted Rhapsody and they told me my 30 day period had been expired and I needed to renew my subscription which would be $14.99/mo. All the songs that I downloaded onto my mp3 I thought I would automatically get after the 30 day period was over...guess not!

May 20, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

License Expired


There are 2 reason why you would get that error..
1) when you transferred the tracks to the device the licenses didnt transfer...
2) The tracks you transferred are subscription tracks meaning that you have to sync your device each month in order to have those tracks playing...

If you dont have a subscription for the tracks...(you will have to format your device in that case) and also you could have a device certificate problem which can solve by formatting your device or your DRM components maybe bad...you can solve that problem by foramtting updating the firmware on the device..

If you have a subscription you need to download a new track and transfer it to the device again...that should update the licenses for every single tracks...If that doesnt do it you will have to format your device...

I hope this helps...
Please rate accordingly
Thank you
Computerrep

Feb 05, 2008 | iLO (2 GB) MP3 Player

2 Answers

Messages that I can't get rid of


this is a common problem w/ the e250r and you can reset it by
1.Slide the button on top so it is on the orange
2.hold the record button on the left side
3.let it reset
4.download you music from a different place (not Rhapsody)

Aug 17, 2007 | SanDisk Sansa e250 MP3 Player

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