Question about Dyson DC25 Animal Bagless Upright Vacuum

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My dyson dc25 head wont touch floor - Dyson DC25 Animal Bagless Upright Vacuum

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 101 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

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  • 1 Answer

SOURCE: My dyson dc25 pipe has lost suction..is something ...

We had the exact same issue. Turns out my wife had inadvertantly sucked up a magnet that was the same size ans the tube. Hold the tube up to a light source. If you cannot see any light, there is something stuck in it. To dislodge the item, stretch out a wire hanger and run it through the tube. It should lislodge the item. Dyson's are great but are very tempermental!

Posted on Jan 25, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My brush bar wont engage

    Hi there,

    I'm sorry to hear you're having difficulties with your DC25. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our guide:

    http://www.dyson.com/support/help.asp?article=1156&product=DC25-ALLFLOORS

    Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.

    By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Sep 06, 2011

    doobla77
    • 51 Answers

    SOURCE: how to blow up a mattress with a Dyson dc25

    the Dyson upright does not have an exaust outet you can plug a hose into to blow up the mattress, I had the same problem and Dyson told me that basically you can't reverse their vacumme cleaners to blow up mattresses etc.

    Posted on Jan 26, 2012

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: dyson dc25 power switch wont stay on

      Hi Chett,

      I'm sorry to hear you're having difficulty with your DC25. If the switch doesn't seem to be working correctly, I'd encourage you to get in touch with us directly as we'd appreciate the opportunity to provide further assistance.

      You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call, so one of our advisors can run through some troubleshooting with you.

      We'll look forward to hearing from you.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Posted on May 15, 2012

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      1 Answer

      Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


      I can think of three things that could be wrong.

      The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

      The internal drive belt is worn, or the nylon bush that it runs on.

      The clutch is worn out.

      The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

    • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
      • BY ASKDYSON
      • 1 MIN
      • 127K VIEWS
      2011-09-29 · Want to watch this again later? Sign in to add this video to a playlist. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright ...
    • Dyson DC25 Upright Vacuum Cleaner - Support ' Dyson.com www.dyson.com/Support/dc25/DC25-ANIMAL Dyson DC25 Upright Vacuum Cleaner Support. Skip to main content X. Shop. Shop vacuums; Shop air treatment ... The Dyson Helpline is available during the following ...
    • My dyson vacuum cleaner brush will not spin. It is not the ... howtomendit.com > ... > Household Appliances, Vacuum Cleaners My dyson vacuum cleaner brush will not spin. It is not the belt. ... How can I fix my dyson dc25? The turbo button is not working... Click here for the answer:
    • Brush bar not rotating - Dyson www.dyson.co.uk/.../brush-bar-not-rotating Brush bar not rotating. ... to ensure vacuums containing Dyson Cinetic™ science maintain constant suction. ... tested at the cleaner head.
    • The Brush Won't Spin on My Dyson Vacuum Cleaner ' eHow www.ehow.com > Home > Home Appliances > Other Home Appliances 2015-06-29 · eHow; Home; Home Appliances; Other Home Appliances; ... My Dyson Vacuum Cleaner's Beater Brush Won't Spin; Dyson Vacuum Brush Roll Not... My Dyson ...
    • Dyson DC25 brush won't spin when touching the floor. If I ... www.fixya.com > Forum > Vacuums > Dyson 2016-03-18 · Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?
    • Dc25 animal. front brush not working - Fixya www.fixya.com > ... > Dyson > DC25 Animal Bagless Upright Vacuum 2012-03-29 · ... Dyson DC25 Animal Bagless ... dc25 animal. front brush not ... I have a Dyson DC-25 animal. My brush bar did not spin and has been replaced with a ...
    • Dyson DC24 Brush Bar Motor - Dyson Medic - Dyson Medic dysonmedic.co.uk/dyson-dc24-brush-bar-motor It will not spin when the ... Dyson DC24 Brush Bar ... Unit Motor Dyson DC25 Dyson DC25 beater bar Dyson DC25 brush bar Dyson DC41 Dyson DC50 Dyson Motor Dyson ...
    • DC25 brush bar not working - Dyson Spare Parts with Free ... manchestervacs.co.uk/DysonForum/index.php?topic=738.0 DC25 brush bar not working ... My brush bar stopped working on my DC25 ball the other day. ... Manchester Vacs Dyson Engineer
    • Dyson DC24 - Resetting the brush bar (Official Dyson video ... www.youtube.com/watch?v=akGLQ7UbctY
      • BY ASKDYSON
      • 2 MIN
      • 275K VIEWS
      2011-09-29 · How to clear and reset the brush bar of your Dyson DC24 upright vacuum cleaner. DC24's brush bar is engineered to shut off for protection if ...


    • Mar 18, 2016 | Dyson Vacuums

      1 Answer

      Dyson dc25 floor part will not ****


      Hi Mike, it's Jack at Dyson.

      The cleaner head has to form a close seal with the floor surface for high pick up. Just placing a hand under the cleaner head will not cover the entire soleplate, and therefore you won't get an accurate impression of the suction power.

      You can test it by turning the machine on, reclining it into the vacuuming position, turning off the brush bar using the silver brush control switch (next to the red on/off switch), then placing the cleaner head onto a sheet of newspaper or something similar. You will see the paper seals closely with the soleplate.

      If you're still concerned after you've tried this, please get in touch with us directly. Our experts are on hand to help, and you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

      Best wishes,

      Jack
      Dyson Online Customer Support
      www.dyson.com

      Jun 30, 2013 | Dyson DC25 All Floors Bagless Upright...

      1 Answer

      Dyson dc25-cleaner head keeps coming off when vacuuming


      Hi Michael,

      I'm sorry to hear about the issue you're having with your DC25. If the cleaner head won't stay attached to the machine in use, you may want to make sure you're attaching it correctly. The link below may help:

      http://www.dyson.com/support/help.asp?article=1158&product=DC25-ALLFLOORS

      If this doesn't help, or if the cleaner head appears to be damaged in any way, please get in touch with us directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 0800 298 0298 (UK).

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Jun 12, 2012 | Dyson DC25 All Floors Bagless Upright...

      1 Answer

      Dyson DC25 Animal Cleaner Head Stays Off the Floor


      Hi there,

      I'm sorry to hear you're having difficulties with your DC25. I'm sure we can help resolve this - please give us a call free on 1-866-693-9766, or email us at askdysonUS@dyson.com so we can provide assistance.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Feb 14, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

      1 Answer

      Dyson dc25 hard to push vacuum head digs in carpet


      Hi Gary,
      I'm sorry to hear you're having trouble with your DC25. If the machine seems hard to push, I'd encourage you to get in touch with us directly, so we can run through some troubleshooting over the phone with you to help resolve this issue.
      You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call.
      Best wishes,
      JackDyson Online Customer Supporthttp://www.dyson.com

      Jan 18, 2012 | Dyson DC25 All Floors Bagless Upright...

      1 Answer

      I have just unpacked my dyson DC25 and put it together, but now I cannot put the heads on, can you please help me


      Hi there,

      Sorry to hear you're having difficulties assembling your DC25. The video embedded below shows the correct way to remove and refit the cleaner head. If you have any further issues assembling, using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide the assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

      Kind regards,

      Jack
      Dyson Customer Service

      Aug 05, 2011 | Dyson DC25 All Floors Bagless Upright...

      1 Answer

      My daughter has a Dyson D25 ball vacuum cleaner that the brushes does not turn on it. I have cleaned the head, motor and belt. Still does not work. I tried to check the voltage on the head connection...


      Hi there,

      Sorry to hear about the problem with your daughter's DC25. To check everything is correct with the machine, please follow these simple steps:

      http://www.dyson.com/support/help.asp?article=1156&product=DC25-ALLFLOORS

      If you've run through these checks and are still having difficulties, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone, and provide the assistance you need.

      Kind regards,

      Jack
      Dyson Customer Service

      Jul 23, 2011 | Dyson DC25 All Floors Bagless Upright...

      1 Answer

      I just got a dyson DC25 animal and there is great suction through the hose but nothing in the floor head


      Hi there,

      If you're concerned that your new DC25 is not picking up correctly, you might find it helpful to visit the Support section of our website and run through some simple troubleshooting steps:

      http://www.dyson.com/support/help.asp?article=1148&product=DC25-ANIMAL


      Please note if you're trying to gauge the suction through the cleaner head by lifting it up, you may not be able to feel anything because the soleplate has to be able to form a close seal with the floor surface in order to work correctly.

      If you're still concerned and would like to discuss this further, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to answer your questions.

      Kind regards,

      Jack
      Dyson Customer Service

      Jul 22, 2011 | Dyson DC15 Animal Bagless Upright Cyclonic...

      1 Answer

      I have a Dyson DC25 bagless. The vacuum head drops down further than it is supposed to when the vacuum is picked up or tilted back. What is supposed to limit the amount that it rotates downward?


      Hi there,

      Sorry to hear you're having difficulties with your DC25. When you stand your cleaner upright, the locking arm should secure the cleaner head in place automatically. If it doesn't seem to be doing this, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

      Kind regards

      Jack
      Dyson Customer Service

      Jul 05, 2011 | Dyson DC25 All Floors Bagless Upright...

      2 Answers

      Just put together my dyson dc25 and beater bar wont spin


      Hi there,

      The brushbar on your DC25 can be switched on for vacuuming carpets, or off for vacuuming hard floors.

      To turn the brushbar on or off, use the silver button located to the motor on/off button. Information on how to operate DC25 is provided in the user guide supplied with your machine. You might find this link useful if you don't have your user guide to hand: http://www.dyson.co.uk/support/help.asp?article=1575&product=DC25-ALLFLOORS

      Hopefully this should resolve your issue. If you require any further advice on using or maintaining your DC25, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.

      Kind regards,

      Jack
      Dyson Customer Service

      Dec 09, 2010 | Dyson DC25 All Floors Bagless Upright...

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