MODEM NOT RECOGNIZING ROUTER

The trick about all this is that the software does not configure the computer, but the modem.
So once it has been configured through a computer then plugged to a router, any computer plugged to the said router will have access to the Internet.

The whole process of installing/configuring will happen if you replace the old modem and/or plug a new computer directly to the modem.

just as a guess try unplugging power to both modem and router, then plug only modem in first until connection light stops blinking and goes solid. then plug in router.

>You need to set the modem to Bridged Mode first, then connect the router to the modem so that all configuration will now be controlled by the router.
>Ask your Internet Service Provider on how to set your modem to Bridged Mode.

Make sure that your computer is able to go online directly through the modem.
If your computer is able to go online through the modem, that means the modem is working fine.
You will need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Click Here for more information about the routers and network

If your computer is able to go online through the
modem, that means the modem is working fine.
You will need to connect the computer to the
router and the modem to the router.
open the set up page of the router and change the
settings of the router according to the ISP.

Click Here for more information about the routers
and network

If you connect the modem to the computer, does it go online ?
If your computer is online through the modem, then the modem is working properly.
Check the connections between the modem and the router.
Reset the router for 30 seconds , unplug the power to the router and plug it back in. Wait for 1 minute and set up the router again manually.
Click Here for more info

No, you do not need a Hub. You also should not need to add the mac address. On the router, you need to enable DHCP so that your PC can get its IP address from your router. Then try your reboot again. Modem------------->Router----------------->PC. Wait about 1 minute between each device for them to sync up. Make sure that your PC IP settings are set on obtain IP address automatically under Control Panel----->Network Settings

Make sure you have the cable plugged to the right spot. Your modem to the Internet/WAN port and your computer to port 1, the 2nd pc to port 2. Try to reset the router. There's a reset button at the back of the router. Hold it down for 30 seconds. Then do a power cycle. Unplug the power from the back of the router and also unplug the power from the modem. Wait for 30 seconds. After that, Plug the power back to the modem first, wait for all the lights to be steady then plug the power back to the router. That should do it.

hello!

-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and configure the router settings
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router

Hi!

Do you know how to check the IP address of your computer?

Maybe you need to reconfigure the router.