Question about Sony VAIO VGN-T170P/L Notebook

1 Answer

Bsod, error code:0x00000024, hdd problem booting xp os

Hi guys, im trying to fix a sony vaio VGN-T170P but at start up after(vaio screen) i get the bsod, error code:0x00000024, and have sussed out that the hal.dll file has something to do with it, iv tried to reboot using windows cd, but it's not letting me access the windows partitions etc.... i cant get access to formatting options and just my luck that the hdd doesnt have a backed up version of os etc on it.... vaio recovery wizard is there but cant get what it aint got lol, any advice on the msk400 (toshiba hdd) format?

Posted by on

  • 2 more comments 
  • michael-mayo Apr 24, 2009

    it wont allow me to boot the disk...

    the factory settings are ok, i just cant access anything other than the f2 bios, the f6 install third party drive, and the f12 network boot option, but it still continues to boot direct into the os and ignores the xp disk? hope you can give me further advice....


  • michael-mayo Apr 25, 2009

    i have just tried that too, thanks for your input but it still the same problem, and i cant access command prompt to format and re-install windows neither, any tricks that you may know with the back off of it?

    btw, all memory is perfectly fine [as seen in setup utility screen] so its not an hardware issue, it is definately a windows registry error with the hal.dll file, im thinking it's the anti-virus which was on it, error code 0x00000024 is typical of this kind of thing, but the vaio VGN-T170P has eluded my expertise and is becoming a problem, if i cant re-install windows then the other option is a £60 hdd from maplin, failing that the vaio would look good as a digital picture frame lol

    anyone got any ideas or have had similar problems? please advise, thanks to all who have given there advice....

  • michael-mayo Apr 27, 2009

    done that too, but to no avail, it is proper fried now i opened it and bent one of the pins, oh well, frustration gets the better of all of us at some point, when i go to blackpool (england) im gonna throw it off the top of the tower i think!!!! sony are **** buy acer people!!!!

  • michael-mayo Apr 27, 2009

    well before i had the bsod with error code 0x00000024, which is to do with the ha.dll file being altered by either a virus or a dumb anti-virus program which prob expired, now all i get is the 'operating system not found message', i think that the magnetic slider coil has a dodgy earth with regard to this newer problem (inside the hdd) because the hdd is not even powering up no more, hey i sound like a proper noob again, so im just gonna strip it again and get a magnifying glass etc to ensure that i rebuild the hdd right this time, and ensure that all micro connectors are level and aligned right, then im just gonna look for hdd formating equiptment and some professional software to reconfigure the hdd to its original condition without touching the vaio, im gonna go trawl the net for toshiba based equiptment to fix the problem because regardless of the fault it's something i need to learn (the hard way) to ensure the problem can be capitalised on in the future...... thanks for your comments ;-)


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 123 Answers

Can you do this

Boot from the Windows XP CD.
Watch for a Press any key to boot from CD... message similar to the one shown above.
Press a key to force the computer to boot from the Windows CD. If you do not press a key, your PC will continue to boot to the Windows XP installation that's currently installed on your hard drive. If this happens, simply reboot and try to boot to the Windows XP CD again.
When the Windows XP Professional/Home Setup screen appears, press R to enter Recovery Console
Select your OS and enter password (if needed)
When you reach the command prompt type the following and then press Enter:
expand d:\i386\hal.dl_ c:\windows\system32\hal.dll
Using the expand command as shown above, d represents the drive letter assigned to the optical drive that your Windows XP CD is currently in. While this is most often d, your system could assign a different letter. Also, c:\windows represents the drive and folder that Windows XP is currently installed on. Again, this is most often the case but your system could be different.
If you're prompted to overwrite the file, press Y.
Take out the Windows XP CD, type exit and then press Enter to restart your PC.

Posted on Apr 24, 2009

  • Fritzelly Apr 24, 2009

    In bios set the boot order so the cd/dvd drive is first followed by your hdd

  • Fritzelly Apr 27, 2009

    If its only bent you can just bend it back.

    Did you go into bios and set the boot order, if its not recognising the cd/dvd then that itself may be broke coz its very strange that it would just complete bypass it.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Sony VAIO VGN-FE570G PC Notebook bsod

Remove ALL media, DVD,CD,USB, Unplug, remove battery, plug in, reboot, Can you boot to Safe Mode? Try this in Safe Mode, or boot to Command Prompt: Have you done ANY updates recently? Do you have a aggressive Registry Cleaner? take a look at this forum: OR this:

Mar 08, 2013 | Sony VAIO VGN-FE570G Notebook

1 Answer

Error 58 unable to write to boot sector

Run CHKDSK, if you see a message "The drive contains one or more unrecoverable problems", you need a new hard drive.

If you cant get on to Windows try a fresh install. If that fails buy a new HDD should fix it.

Nov 26, 2011 | Sony VAIO VGN-A230P PC Notebook

1 Answer

Audio drivers

First try this,,24,26,66,9,70,5,72 Option 1. "Detect My Model" on the right pane. If this doesn't help, try here again, drivers for sony via vgn-t170 series Currently there's no drivers for windows 7 but on most systems this works. Good luck. Thanks for using FixYa.

Jun 10, 2010 | Sony VAIO VGN-T170P/L Notebook

1 Answer

Vgn-nr185e (sony vaio) read error.. alt+ctlr+del to restart

what are you using to reformat the hdd? if you havent formatted the hdd using any retail version of od disc, youmay try to access the vaio recovery partition.. that is when you restart the computer, then press f10 key repeatedly for 5-7secs. it will load vaio recovery center. then from there, select restore c: drive. follow on-screen instruction and it will format the hdd. process may take for 45mins up to an hour

Mar 18, 2010 | Sony VAIO VGN-NR180EW Notebook

1 Answer

Cannot find the Vaio recovery drive it is win xp os my sony has a virus bug that i cannot erase i want to format hd. dr, and do a full recovery when i follow the inst. says cannot find drive i didnt make a...

How did you try to do a recovery?

  • For VAIO laptops released fall of 2003 onwards, the computers come with a vaio recovery center/wizard you can use to format the harddrive
follow these steps:

  1. restart the computer
  2. press the f10 key repeatedly when you see the VAIO logo until you get the loading files or edit boot option screen
  3. if you get the edit boot option screen, press enter
  4. when it loads the VAIO recvoery partition/center, select restore c:drive
  5. follow the on-screen instruction
  6. process may take up to 45mins or 1hour and may restart randomly

Note that once you start the recovery process, all files you installed to the hdd will be deleted and cannot be recovered

Dec 15, 2009 | Sony VAIO VGN-N130G/W Notebook

1 Answer

Laptop starts and after a while of using a blue error box falshes on the screen and turns off comp I can't even read the blue box its sooo quick!

That is called the BSOD (Blue Screen of Death).
try a chkdsk:

Take the Windows XP disk. Boot from it, then DO NOT select F2 (automated system recovery) but continue through the procedure until you get to the point where you can choose between installing Windows XP and entering the Recovery Console. Once you get into the Recovery Console, do chkdsk and fix potential errors on your disks! Type Chkdsk C: /R at the prompt.

Or try a XP repair:

XP repair
When you boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your Applications or data; it just reinstalls the Windows files. This is great because when it works you don't need to reinstall all your software.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 24, 2009 | Sony VAIO VGN-T1XP/L Notebook

1 Answer

Blue scren on my laptop

You can configure Windows not to automatically reboot when a System failure happens (Control Paner -> System -> Advanced tab -> Settings button).
That will allow you to write down the details when it happens again. To solve a BSOD error, you really need to check the error details and analyze the stop error code and other details.


May 13, 2009 | Sony VAIO VGN-CR220E/P Notebook

1 Answer

Get error message "operating system not found"

Run diagnostics on the harddrive. if possible reseat the Hard drive, i.e take it out and put it back again. and then try installing the OS. remember you have to boot from the laptop to install OS. Hope you are doing it correctly

Apr 09, 2009 | Sony VAIO VGN-FJ270/B Notebook

1 Answer

Need to backup data on vaio vgn-t170p

yeah, do not format the disk and install operating system to other partition.

Dec 02, 2008 | Sony VAIO VGN-T170P/L Notebook

Not finding what you are looking for?
Sony VAIO VGN-T170P/L Notebook Logo

324 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides