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Gate House electronic keypad #0399129 will not open when code is used but the dead bolt will lock - I cannot even remove the key until I manually lock the dead bolt then I've locked myself out

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Lock works in reverse

You need to set the door direction jumper pins inside the unit. From LH to RH or vice versa depending upon your door.

Posted on Jun 01, 2009

  • 1 Answer

SOURCE: Schlage electronic keypad lock doesn't work

I have the same/similar problem. I called the company 888 number. The customer rep promised to send me a new one. good luck

Posted on Jun 09, 2009

  • 963 Answers

SOURCE: the dead bolt handle started turning the wrong way

Here's the info on your lock:

http://www.kwikset.com/Products/Details/Electronic-Locks/909-15-SMT.aspx

Clicking on the link "Installation Guide" will take you through the programming steps:

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

I think you'll find your answer there.

Posted on Mar 05, 2011

  • 963 Answers

SOURCE: dead bolt does not align

I have included a link to the installation instructions for the Kwikset 909 lock. I think that if you go through the installation instruction routine carefully, you will solve your problem. Pay particular attention to Step 8, the synchronization routine.

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Good luck!

Posted on Apr 18, 2011

  • 15 Answers

SOURCE: Have a Rona electronic lock (Weiser) and the key

First, I fix this problem after an hour of try.

I conclude that this dorr lock is better that is appear. Is not a 2 codes door lock, it's a 3 codes one.. and the problem you have is the third code not reset. You can put the same code in each third emplacement. you have just to press the program button 3 time for the third code...

I determinate that I put the third code by error the was i program it the firs time.

;-)

I guide you...

  1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
  2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
  3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.

Posted on May 15, 2011

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Emergency Key Override.

If you are daft enough to keep the emergency keys on the room locked by the keypad, you need a locksmith and a pik set or pik gun. :>) Lesson learned.

Are you able to push the pins out on the hinges?

Here is the manual anyway.
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Recommend resetting the lock back to factory settings and try reprogramming. Also if you don't hold the latch while turning the key to lock/unlock the door it may not be recognizing the keys inserted and this will keep the key in place. Try that before resetting to factory just make sure you hold latch and turn key until it wont turn anymore.

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When we lock the door you just have to press the schlage lever on the top of the elecronic keypad and the door opens. Help we don't want to go to bed with the house unlocked


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go through the code set up and program in your code and the lock will work as intended.
if there is a problem with the lock and it will not accept the codes then the only way to disable the motor function of the lock is to remove the battery itself and use the key bypass until you can get the lock fixed or replaced.

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The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

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1 Answer

I have a weiser lock powerbolt 1000 and i just installed it and progammed it except the bolt wont lock unless the keys are in the door, if i type in the code with the keys in it works fine but when i...


The deadbolt may very free inside the deadbolt hole... This system is low torque and a over torque clutch may slip if the dead bolt it's not completely free inside the deadbolt hole... Also, if you try to open the door before to unlock it, you may block the deadbolt... take care to unlock the door before open it. to be sure that the dead lock is ok, you can turn the manual knob and be sure is turning very very easily.

Also are you no that POWERBOLT is a 3 codes memory? go to that link to see more info about that : http://www.fixya.com/support/t8006865-not_overwrite_old_codes_just_keeps

Have a good lock
Have a good unlock

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You may need a code to silence it, but you can try pressing the '*' key on the keypad.
If it is only beeping when you exit or enter through a protected door, you can remove the magnet (likely drilled down into the top of your door(s)).
If it is a low battery, you'll need to power down the system. To do that you will have to access the main control panel, pull either lead from the battery and disconnect the transformer in the house. If you have difficulty locating the transformer, go to your circuit breaker panel and shut down your circuits, one at a time, until your keypad's display is blank--track the circuit to locate the transformer.

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Lock works in reverse


You need to set the door direction jumper pins inside the unit. From LH to RH or vice versa depending upon your door.

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