Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
Did you shut power when removing the jammed paper. If you did not then you have forced the gears against the rotation and may have hurt the transport system
Posted on Jul 27, 2009
SOURCE: Paper Jam E2 error
On this model, the fuser assembley is mounted to the machine mounts, two of them inboard and outboard.
If the fuser gear is not cracked, this fuser is driven by the white small drive gear on the machine.
This rests close the drive gear. Sometimes you can hear a thumping noise which is coming from the gear skipping over the fuser gear.
This gear needs to be replaced a very involved service process.
Call Xerox for further repair if this is the case. Also behind this gear are many other gears that can cause this same problem. Very involved and time-extensive to repair even for a trained Xerox technition.
Posted on Oct 16, 2009
The simplest solutions:
Plug a small apliance or light Into the wll otlet to determine if there is power in the outlet
If the appliance does not power ON, the problem is in the power outlet. Contact your building maintenance department to check the breaker in the electrcal panel.
If there is power check that the power cord is securely plugged in to both the wall socket and in to the machine.
Turn off the power switch on the left-hand side of the machine; wait one minute; turn back on.
If these steps do not resolve the problem you may need to contact a service representative.
Posted on Dec 08, 2010
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