Question about Office Equipment & Supplies
I am sorry to hear that you are having problems with this ink cartridge.
There may be several reasons for the problem.
Lets start out by installing the old ink cartridge if you have it. If you have the old cartidge and reinstall it and don't get the error than I would suggest purchasing another replacment cartridge. IF you still get the error with the old ink cartridge than you will need to send your printer off for service. ( i suggest purchasing a new printer before paying for service.)
Also most of the printer companies have install RFID chips in ink cartridges, So unless its a factory ink cartridge it may note actually work in your printer.
Canon, Lexmark, and HP all use RFID ( radio frequency identification) This prevents you from purchasing cheaper cartridges so you are left with either refilling you old cartridges or purchasing OE ( original Equipment).
I hope this helps you with your problem, feel fee to let me know if there is more I can do for you.
Posted on Oct 16, 2013
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Posted on Jan 02, 2017
Use a Q-Tip and some clean water to clean the contacts behind the cartridge in the printer and on the cartridge itself. Then use a pencil with a clean eraser to polish the contacts. Be careful not to touch the part where the ink comes out of the cartridge.
Also, are you using Canon ink or third party?
Posted on Jan 11, 2008
most probably has been damaged.
ink cartrigde is damaged due to followin causes--
1. over heating of head due to bulk printing
2. mishandling the cartridge.
3. repeated refillings
try this if you want to use this cartrigde again, it may work
1. clean the golden contact points with isopropyl alcohol of cartrigde as well as the cartridge holder
2. remove cartrigde and install again after some days
possibility of fault in printer is minimal,
Posted on Jul 02, 2009
ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem. Maybe you were able before, but not now.
In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.
These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.
I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.
That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......
I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .
IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.
This is the only advice I can give you.
The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.
If you find this helpful, pls rate me.
Thanks and Good Luck :0)
Posted on Apr 04, 2010
Remove the cartridges and gently wipe the cartridge contacts with a dry cloth, then put them back in. Then, hold the "resume" button for 10 seconds for each cartridge, that should reset them.
If that doesn't work, one of your cartridges (sadly) needs to be replaced.
Posted on Apr 11, 2010
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