Question about Neato XV11 Vacuum

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Neato vacum powers up but immediately shuts down and flashes the "debris caught in brushes". I have taken the brush out and cleaned it but it still does the same thing.

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Hi thanks for giving me the opportunity to assist yu. I know these little ones can sometimes be a real pain. I wonder at times if the "Coolness" factor is really worth it...Then I see it just doing its thing without me being there and Im like "Heck Yeah its worth it!" I know on my Zoomba unit under the brush you should find several differnt sensors. They kind of look like masking tape! Make sure they are clean. If not they will cause your unit to continuously shut down because it thinks it full!. Give it a try. Thanks.

Posted on Oct 16, 2013

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Posted on Jan 02, 2017

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My neato signature xv says the brush is stuck. I have removed the ends and and there is nothing in the brush. The brush moves freely in the housing. It has been repaired twice for the same problem


Have you checked the belt to see if there is any damage, or if it has come loose? There is diagnostic software created by a Neato user that is available for download at robotreviews [dot] com - in the Neato forum. With this software (which runs on a PC while connected to the Neato via USB cable) you may be able to find the root cause.

Mar 01, 2017 | Neato Vacuums

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What to do when your vacuum brush stops spinning


Household vacuums come in all shapes and varieties, but many of them are similar on the inside. There is often a brush running across the length of the vacuum's nozzle, and it spins as the vacuum runs to help **** up debris. But sometimes the brush will stop running, and you'll notice a severe decline in your vacuum's performance.

Usually when the brush stops spinning, it's because something inside the vacuum is binding it up. Dirt can get lodged inside, and hair can get wrapped around a shaft. If there is too much pressure, the drive belt can even snap.

You can usually see and clean the brush just by turning the vacuum upside down, but to get to the other internal parts you have to take the vacuum apart. On canister vacuums, this is usually pretty easy because it's just the nozzle that needs to come apart. Full-size vacuums can be taken apart as well, but the process can sometimes be more involved.

If you can get the nozzle or the vacuum's base apart and get to the parts inside, you should see the brush (which is part of a long shaft), a drive belt, and some sort of mechanism that drives the brush, which is commonly a paddle or a motor.

Hair can get caught up in any of these components and cause them to not be able to spin, as can dirt and other debris. If you clean all of the components out and put the vacuum back together, it should work just fine. The brush, over time, may become frayed or damaged, and the drive belt sometimes will snap, but otherwise a good cleaning will usually make your vacuum run as good as new.

on Jun 01, 2010 | Vacuums

1 Answer

Dyson DC27- machine stays on with red button but beater brush won't stay on while vacumming low carpet.


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.


You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Feb 10, 2017 | Dyson DC27 Bagless Upright Vacuum

1 Answer

MY NEATO VACUM , IS SAYING SOMETHING IS STUCK IN BRUSH CLEAN ! I CLEANED IT BUT STILL SAY IT STOP,


The bearings are dirty so heating up and waking the voice alert. Take out the brush and scrub the part it sits in. It'll be packed with something nasty. Rouge fishing .inexpensive wrapped in there will burn away the plastic seating. Keep your equipment clean and it will perform and last much longer

Feb 01, 2017 | Neato Vacuums

1 Answer

My beater bar is not spinning on my Dyson DC39. Ive taken the head apart and see no reason why it wont spin. Any ideas


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 03, 2017 | Dyson Vacuums

2 Answers

My Neato XV-12 runs for only a few seconds and stop. The message says, please dust me off I cant see. I have dust and cleaned my neato and it still says the same thing. How do I fix this problem?


Hi Guys
I've fully dismantled my Neato XV-21 to locate the source of the "can't see" problem. (And also replaced a tight wheel Motor causing a "something is caught in my right wheel" message)
There several screws underneath the Neato XV-21 that must be undone to allow the top to be separated. A bit of a pain just to get into the visual sensor area. But not too hard with an electric screwdriver.
There is a Laser device & a Photo sensor mounted to a black plastic rotating wheel which is covered by a black cap with 2 holes in it. One hole for laser beam to exit & one to pick up return laser light return data. They are both rotated by a motor & pulley via a rubber "o" ring which could slip, break or get hairs caught in it.
These could be the source of problems. Once mine was cleaned & checked I had no more problems. Then the wheel motor got tight. Replacing the motor fixed the problem. This requires hoping the Motor Gear Box assembly out by poping the pivot shaft out of it's plastic holder. Then disconnect the spring & cable connector. But you bust be prepared to carefully remove the magnet off the motor shaft (vice & 2 flat blade screw drivers) then unsolder the small PCB at 2 points. With practice (twice) I can now replace a motor in 20-30 minutes.
Hope this Helps some Neato Users out there
Cheers
Trevor

neato-xv-12-runs-only-few-seconds-stop-qnpe3nojpvl4vx0tieerofmg-2-0.png Wheel Motors Here
Wheel and brush motor for Neato XV 11 XV 12 XV 14 XV 15 XV 21 XV Signature...

Apr 05, 2015 | Neato Robotics XV-12 Vacuum System - White

1 Answer

The bristles will not turn when vacume is on and I try to vacume


Alot of those vaccums have a little drive belt on them. You might look for that. Also some string might be caught on the side of the brushes.

Sep 13, 2014 | Vacuums

1 Answer

Where is the belt housed on the Hoover vacum cleaner model U5461-900? The belt number is 38528-033 but I can't find where the broken belt is to replace it.


Simply lay the machine down with the brush assembly facing upwards, and remove the four screws holding the bottom plate in place, and remove it. Put the new belt around the motor shaft, then around the brush assembly and push the brush back into place. Turn the brush with your fingers before replacing the bottom plate, to be sure the belt isn't caught between the brush and housing.

Jul 27, 2011 | Vacuums

1 Answer

The turbo brush attachment on my bissell cleanview helix suddenly wont spin. I bought this vacum a month ago. there is nothing wrong with the vacum otherwise.


The turbo brush may just need to be cleaned. If hair or other large debris gets wrapped around the brush, it can prevent it from spinning. Since the top of the turbo brush is clear, you can look in and see if there is a lot of hair wrapped around the brush. If so, you can open it up by removing the two screws on the bottom of the brush and popping the clear cover off, then cleaning all the debris from the brush (scissors work well if its hard to get dog hair off). Be careful to see how the brush goes back together as you take it apart.

If cleaning the brush doesn't fix it, the belt might be broken. As you're looking at the top of the brush, there is a little belt that goes from the brush itself to the large blue/green gear (it's red on some models) so that if you reach your hand in and turn the gear, the brush should spin. If this belt is broken or missing, it will need to be replaced. You can probably find a replacement belt online, or you can order a whole new turbo brush from the Bissell website for $24.99.

Feb 04, 2011 | Bissell Cleanview Helix Deluxe Bagless...

1 Answer

Brush will not turn


The vacuum needs a new belt. Check the brush roller, if it turns easily without resitance, it needs a new belt. Get your model number off the back of the machine. It's on a sticker near the floor with UL logo on it. Go to Sears and gets some belts.

Apr 16, 2010 | Kenmore Progressive Bagless Upright with...

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