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I called Dyson because I had a similar problem. When I pushed the red button down on my dc25, but it would not stay down. The vacuum would turn on when the button was pushed down, but of course when I let go of it the vacuum would shut off. The helpful telephone tech. Recognized the symptom right away and told me to push down on the button fully and let It flick up like a lighter. I about fell off my chair when that worked right away! Anyway for what it's worth, she said sometimes the mechanism in the buttons gets consnarlitated (my tern, not hers!) and this resets the spring...
Sound like the beater bar is full of hair and other debris causing the motor to be under too much of a load. Extract the beater bar and clean it. The bearings at each end may also need to be lubricated or replaced. The should turn real easy.
Overheating can be caused by several things. First check the bag and filters, clean or replace them if needed. Also check the suction path for any clogs or obstructions. Most vacuums have a thermal cutoff designed for safety to turn off the motor in the event of getting too hot. If all of the above does not solve the issue, the next to look at would be electrical connections and checked out by a qualified technician.
1.Push SET, push SHIFT to transfer from YEAR to MONTH to DAY to HOUR to MINUTE
2. Push MODIFY to change to desired value in every field (blinking)
3. Press SET or END to save.
To change from 24 - 12 hour format
1. Press MODIFY continously for about 3 to 5 seconds
NOTE: in 24-hour format, both the A.M and P.M light is OFF
TO SET ALARM
1. Push ALARM, and alarm setting number 1 will show, push ALARM again to show alarms up to 8 or 9 (depending on model)
2. When desired alarm number is chosen, Press SET
3. Push SHIFT to transfer from HOUR to MINUTE
4. Push MODIFY to change desired value in every field( blinking)
5. Push END to save, (Please note Red ALARM light will lit)
TO CANCEL ALARM
1. Push ALARM until the desired alarm to cancel is shown.
2. Press MODIFY ( the dispaly will show --:--)
3. Press END (NOTE: Alarm light would only turn off only if all alarm is cancelled)
TO SET HOURLY NOTIFICATION OFF AND ON
1. Push MODIFY button once (hour notice light would lit) - hourly notice is turned ON
2. Push MODIFY button again (hour notice light is off) - hourly notice is OFF
I had the same problem...kept pushing the reset button on the plug, but continued to shut off. Took it to my local electrician, who removed the plug w/reset and replaced it with a regular plug...works fine now. Must've been a short in the reset part...sometimes simpler is better! Cost me $7.00, lots cheaper than a new machine or the $100 repaire quote from oreck!
This model doesn't have a reset switch. When it shuts off due to overheating, the vacuum needs to be switched off and allowed to cool down for at least 30 minutes before using again.
Overheating is generally caused by blockages in the airflow system, and should be checked while it's shut down. A downloadable owner's manual can be found on the following site.
There is actually a reset button on the agitator, I would try pushing this switch first to see if this fixes it. The button is located on one of the sides of the agitator housing, I'm not sure if it's the left or the right side, or on the top of it.
Look on the sides of the part of the vacuum that is on the floor and see if you can see a small red pole on either side. If you can't find it here, look on the top of the part of the vacuum that touches the floor for a brush overload reset switch.
Try pushing that poll whenever you find it. This switch is a protection mechanism that will shut the brushes down to protect them if something gets vacuum up inside of the brush, it will automatically shut itself off to prevent any damage.
Simply push this overload switch down, and this should hopefully fix your problem.
If this didn't, please let me know and I can walk you through some more advanced troubleshooting.
If this was helpful, please be so kind and rate my repair, or leave feedback.
It's possible the thermal reset is defective. It shuts the motor off if it gets hot. Remove the bag door and take the bag off, remove both filters and then turn the vacuum on, just leave it sit there with the motor running. This eliminates the bag or filters causing any airflow resistance. If it still shuts off after a few minutes it's likely the thermal reset is bad. Some vacuums have an external thermal reset button which can be replaced if necessary but on your model it is built into the motor and you must replace the motor. If the motor runs fine put the bag and the filter under the bag back in - (make sure the filter is clean and not restricting airflow) put the bag cover on then turn it on again. If it overheats and shuts off then you may have a clog on there somewhere restricting the airflow. If so check the power nozzle area, the hose coming from the power nozzle, the extension hose and wands for clogs or restrictions.