White stripe glitch on samsung blueray ht-e5350

try updating the firmware

try doing white wash feture in options see if u can get it out this way 1st before having to take aprt cheak cables are using old style sumtimes they do get glitch do factory reset thx for using fix ya . nick

If I remeber correctly, the Samsung HT-Z310 is a dvd system.....not blu-ray. Won't play blu-rays - never has, never will.

Latest firmware is..
HTB-C6930WWB-1016.2.zip

This can be downloaded (with instructions) at http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SIA00201&prd_ia_cd=802&prd_mdl_cd=HT-C6930W%2FXEU&prd_mdl_name=HT-C6930W%2FXEU&srchword=HT-C6930+3D+Blu-ray+5.1+Home+Entertainment+System

If you already have this firmware then you need to contact Samsung.. The last upgrade was 5th oct 2012.. not good enough Samsung.. :(

Put your TV video selection in Auto format

1. Open the disc tray and remove any discs
2. Close the disc tray
3. Switch Off Player and Unplug from mains wait minimum 30 seconds - this resets the memory, and RAM of the DVD/BlueRay
4. Make sure your TV is on as usual, and Reconnect to mains
5. Turn on your DVD/Blueray player with remote and wait for the "no disc" message to appear
6. PS! As quickly as possible, using your controller press - ENTER 8 4 2 6 9 ENTER
7. You have been successful when a blue box appears in the top left-hand side of the TV Screen, displaying the message "DVD Region Free"

You may have to attempt the "ENTER 8 4 2 6 9 ENTER" sequence several times before you get the Region Free message if you're not quick enough.

It means that your wireless rear speakers can not be detected by the 'radio' on the bluray player. Move your wireless receiver (the one the rear speakers connect to) closer to the player or put it in a place where it has a 'clear line of sight' with the player. Should solve it!

hi just press the easyview button and it will be fixed

Well sound as if a segment or Ic driver has failed on the panel. And a 42 inch replacment panel can run you $1250.00