Question about Imation Apollo Expert M300 Hard Drive

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Hi, I have an external hard disk (Imation Apollo M300) that worked perfectly fine for several months until the other day. Right now, every time I connect it to my laptop, it creates a 'spinning sound' for a few seconds and then it stops. It is no longer visible in My Computer and Disk Management. Tried the following but unsuccessful (restart laptop, as well as connect to a different laptop). Please help.. It's very frustrating... Thank you so much in advance!

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  • Mara
    Mara Oct 17, 2013

    Hi All, I really need someone's technical expertise on this problem.. Please assist. Thanks very much in advance!

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It sounds like your hard drive went out. That's what you get when you use an optical drive. You should take it to a data recovery center if you hope to retrieve any info. Luckily you're in the 2nd millennium and we have technology such as sd cards and solid state drives today. They are silent, no moving parts (that's your spinning sound) , and rugged so they can't break on you. I would invest in one and you'll never have to worry about data loss in the future. They run about a dollar a GB

Posted on Oct 17, 2013

Testimonial: "Thank you tarikbouk for your informative response! Before I take this to a data recovery center, is there some home remedy I could do first? Please advise. Thanks!"

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Posted on Jan 02, 2017

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SOURCE: my imation 320 gb 2.5

Either the USB ports on your computer are not working
(try some other USB device in those ports to disprove this)
or the USB ports are supplying insufficient voltage/amperage to your Imation device,
such that it does not operate.

Posted on Nov 13, 2010

  • 899 Answers

SOURCE: Hi.My Imation Apollo 2.5" 500GB

With any luck, it may just be due to a loose cable or connection inside. You need to open the unit and make sure everything is properly connected.

Posted on Mar 14, 2011

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