Question about Logitech QuickCam Pro 4000 Webcam

1 Answer

Installed program but it says it can't save video and the camera is unplugged.

I have a logitech quickcam 4000. i've downloaded the system and installed it but it won't work. it says the camera's not plugged in when it is, and it says it can't find the location of the file on the drive or something. need help!

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  • brian c
    brian c May 11, 2010

    Did you install all of the software BEFORE plugging the webcam in, or was the cam already plugged in when you ran the installation?

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Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will cause
the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Posted on Sep 04, 2009

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1 Answer

Can't mirror image


Unplugged camera, then removed all software. Downloaded newest drivers and software via Logitech and followed instructions....leave camera unplugged until new install prompts you to plug in.

That is it. Thanks folks!

May 02, 2009 | Logitech QuickCam Pro 4000 Webcam

1 Answer

Mirror effect


Normal 0 Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work. Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud




Mar 17, 2009 | Logitech QuickCam Pro 4000 Webcam

1 Answer

My Logitech Quickcam Pro 4000 does not work with yahoo messenger


Normal 0 See section B. Yahoo Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


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1 Answer

My brother and I are trying to get an online web video connection. We are trying to do it through AIM. On my brother's end, he has a Logitech QuickCam Pro for Notebook and is getting audio but no video. At...


Download Skype as it is free and works the best. After you download and install it follow the info I will supply you to properly setup yhr Audio and Video Settings.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if installed properly will come up and show a picture.
4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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1 Answer

Mac OS X Driver


Detailed Description This article covers whether a QuickCam work on a Macintosh computer.
trnsp.gif Answer This article applies to the following operating systems:
Mac OS 10.1.5 - 10.2.6
NOTE: Later versions of OSX are not supported by QuickCam.
To use a Logitech camera on your Mac OS X computer, please consider the following models: QuickCam Orbit, QuickCam Pro 4000, QuickCam Zoom P/N 961325-0403, the Pocket Digital and the Pocket Digital 130. The Logitech Pocket Digital 130 is supported natively, so all you have to do is plug it in. You can then use it in iPhoto™, a program that comes with Mac OS® X.
To use the Pocket Digital, you must install the Pocket Digital driver, available HERE. You can then use it in iPhoto™, a program that comes with Mac OS® X.
If you would like to use any of the other cameras mentioned, you must install QuickCam 8.0.1, included with the camera.
NOTE: QuickCam 8.0.1 should only be installed in Mac OS 10.1.5 - 10.2.6.
Mac OS 9 (OS 9.0.4 - 9.2.2)
To use a Logitech camera on your Mac OS 9 computer, please consider the following models: QuickCam Pro 3000®, QuickCam® Pro 4000 and the QuickCam® for Notebooks Pro. In order for these cameras to work, you must install QuickCam 5.0.1, which is included with the camera. It is also available HERE.
For additional information regarding UVC camera support under Mac OS 10.4.9 please see article 6471




http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=51

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