Question about Holmes Products Air Purifiers

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It gets hot near the switches and there is a burn mark there.

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You should contact Holmes immediately. This is a fire hazard and people can get hurt. They should assist you right away in getting your dangerous unit replaced.

Posted on Oct 15, 2013

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When I turn my brand new air purifier on on it smells like its burning or going to catch on fire is it supposed to?


That unit is a very heavy duty machine that uses ionization to clean air. There is a high voltage power supply that is used to generate ions. The unit can release ozone and that substance has a definite smell to it. If you have ever been near a copy machine or an electric motor that sparks, you would smell ozone. The concern is whether or not it is ozone. Ozone is regulated by the manufacturers to be held at a permissible level because at high concentrations it is an irritant and can cause respiratory issues by itself. The power unit for that air cleaner is on the top near the back and you can run the machine for a while to see if that area gets hot. That would be a bad sign. All the documentation is here: http://electronicaircleaners.com/f50f1032parts.aspx But if you don't trust the unit, take it or send it back.

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1 Answer

Ok replaced lamp and starter and now it wont come on ?


Something is not reassembled correctly.
Check all connections, insertions, turnings, etc.
The lamp/starter need to be inserted so they "click" or "seat" firmly.
The plate needs to be inserted into the little "tracks" at the top and bottom of the plate. The contact fingers must press firmly on both sides of the plate. Bend them so they do.
The back screen needs to be inserted so the little pull-tab sticks out at the top and so the safety switch (if there is one) is depressed.
The back needs to be screwed back on firmly.
The plug needs to be inserted firmly, FIRMLY, FIRMLY into the back of the machine.
The little safety switch near the plug with the 0/- markings needs to be set to allow power to the machine (try it with power plugged in).
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If nothing works, call customer service (Vollara is the new name for EcoQuest) at 1-800-989-2299. They can walk you through these steps if you ask them to, then give you other options. Use #16618 as your dealer referral number if you are not in touch with a registered dealer.

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1 Answer

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The problem is you're Gas valve. If you have a volt meter, set it above 24 volts ac.When the Hot surface ignition glows, have you're meter on your gas valve terminals. Hold them there through the complete cycle, and you should have 24volts which you will, showing with power going to it, it will not open, the coil is burned out. Do not try and repair it! This has to be replaced.When the Gas valve is ready to open, you will hear a click.No gas, bad coil.This will solve you're problem, I have replaced so many of the MGV's. Good Luck, and please let me know, Thanks Shastalaker7

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1 Answer

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