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Can not pick up call with multifunction button & device gets disconnected when the phone rings

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Posted on Oct 21, 2013

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1 Answer

Lexmark platinum pro905 fax


If you're having problems sending faxes, make sure that the printer is connected to an active phone line. The best setup would be to connect the printer straight to a wall jack and the other end of the phone cable should be connected to the line port at the back of the printer.

If you're having receiving faxes, check the fax settings > Ringing and Answering. Check if the Auto Answer is enabled and check how many rings the fax will pick up any faxes sent to your number. If you have an answering machine connected to the same line, set the printer to pick up 3 rings higher than your fax machine. If you have a voicemail service, you'll need to get a distinctive ring feature from your phone provider.

Oct 29, 2012 | Lexmark Platinum Pro905 multifunction...

1 Answer

How do you get the fax machine to work?


First, make sure that the printer is connected to an active phone line. The best setup would be to connect the printer straight to a wall jack and the other end of the phone cable should be connected to the line port at the back of the printer.



For receiving faxes, check the fax settings > Ringing and Answering. Check if the Auto Answer is enabled and check how many rings the fax will pick up any faxes sent to your number. If you have an answering machine connected to the same line, set the printer to pick up 3 rings higher than your answering machine. If you have a voicemail service, you'll need to get a distinctive ring feature from your phone provider.


To get more information on how to setup the fax, check this manual: http://bit.ly/PCKt7z

Sep 05, 2012 | Lexmark "x264dn multifunction laser...

2 Answers

Dell V715w wont receive faxes


To receive a fax automatically:
  1. On the printer control panel, press the Setup setup_icon%281%29.jpg button, then use the menu to select Fax Setup, Ringing and Answering, and then Auto Answer.
  2. Select On and then press OK to save the settings.
  3. Select Pick Up On and set the number of rings, then press OK to save the settings.

To receive a fax manually:
  1. On the printer control panel, press the Setup setup_icon%281%29.jpg button, then use the menu to select Fax Setup, Ringing and Answering, and then Auto Answer.
  2. Select Off and then press OK to save the settings.
  3. When the telephone rings and you hear fax tones when you pick up the handset, press the Start button on the printer or *9* on the telephone attached to the printer.

Oct 25, 2011 | Dell All-in-One Multifunctional (v715w)...

1 Answer

I have a Uniden cordless unit hooked in 4 lines. Incoming calls ring briefly for about 1 second and go out! You can talk if you pick up but not sure why no normal rings. There is no problem calling out....


When someone calls you and your phone behaves this way, does the caller get disconnected? The phone may be causing this, but it may also be due to trouble in the telephone line itself. The trouble is caused by defective wiring, a partial short circuit. When you pick up your phone to call out, the voltage on the phone line is low and it works normally. When you get an incoming call, a high voltage is sent to ring the phone. Because of the partial short, the phone company's equipment thinks you've answered the call as soon as the ringing starts. But you haven't picked up the phone, so the phone company's equipment thinks you've hung up and disconnects the call. The result is that short burst of ringing.

Disconnect the cordless phone base unit from the line and try another phone. If you still have the trouble this confirms the line is at fault. You'll need to contact your phone service provider for service. If it's in the outside wiring, they're responsible for repair. If the problem is in your home wiring, you may need to pay them unless you have a wiring maintenance plan.

If the problem goes away when the cordless base is disconnected, then it's time for a new phone.

Jul 16, 2011 | Uniden Cordless Phone

1 Answer

Our DECT2015 phone only rings 4 times and then stops.How cane I adjust the ringing time of our phone? Thanks Peter


Do you have voicemail or an answering machine? This is usually a sign that another device (fax, answering machine or voicemail service) is set to answer the call after 4 rings. You will need to lengthen to number of rings before the service/device in question picks up. (The method to reset this will depend on the service/device that is picking up.) Another possibility is a call forwarding service that is enabled at 4 rings.

I hope this helps. Please write back with details on the device that could be picking up for details on setting the number of rings. If you have voicemail or call forwarding, check with your telephone service provider to lengthen the number of rings before the service kicks in. (There are too many for me to know all of the providers instructions.)

Cindy Wells

Apr 16, 2011 | Uniden Lands Phones

1 Answer

How do you get the printer out of fax mode?


The printer will always be in fax mode if its a multifunction printer.

If you mean "How do I tell it not to pick up the phone if it rings?" then you press the AUTOMATIC ANSWER button to turn off the automatic pick up on ring (consult your manual or call your manufacture on where this button is) on your multifucntion printer and now it will not pick up each call treating each call as a fax call.



If this does not work, please write me back ok?

Hope this helps :)

Mar 16, 2010 | HP J3680 Officejet All In One Printer

1 Answer

Disconnecting in-coming call


You must either pick up the receiver or let it ring. Pressing "Mute" only hides yous voice from the other person.

Mar 13, 2009 | Philips CD4451S/05 Phone

1 Answer

Caller Id not working, phone disconnects after 2nd ring


This problem turned out to be a phone company problem.

Jun 20, 2008 | Avaya Lands Phones

3 Answers

It doesn't ring


I had the same problem. If the phone is plugged into an outlet with any other device, the phone may stop ringing until you plug into an electrical outlet where it is the ONLY device using that outlet. This has worked for me

Dec 30, 2007 | GE 28112EE2 Cordless Phone

2 Answers

Cannot recieve faxes


I just spoke with customer service live chat.
-press the "Fax Mode" button
-press the menu button
-The Fax menu screen will be displayed
-press down arrow button 5 times until the screen displays "Ringing and Answering."
-press the select button
-the display will show the "Ringing and Answering menu
-press down arrow button 4 times untip "Pick-up On?" is highlighted
-press the right arrow button 2 times until the screen displays "1st ring"
-press the "select" button and now "1st ring" will be set as the default.

Apr 01, 2007 | Lexmark X8350 Print, Scan, Copy and Fax...

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