Question about Jenn-Air Refrigerators

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My Jenn Air refrigerator jsd2695kes is not cooling nor freezing. There is not frozen walls in the freezer. It makes the normal sound as when it works properly. I already clean the dust from the grill

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  • Jenn-Air Master
  • 842 Answers

Hi,

Do you know if your compressor is running? I wonder if you lost the relay and cause the compressor not to run. I personally had many compressor issue nor had many seal system issue with this model.
Check the compressor and get back to me to let me know the status of your findings so I could direct you accordingly.

Thanks

Posted on Oct 15, 2013

  • Adri Gar
    Adri Gar Oct 16, 2013

    A technician came and told me that was a start relay and gave me an estimate of $150 includes part & labor. Is the price right? Thanks for your help

  • Gere knutson Oct 17, 2013

    Hi, sorry for the delay in response. The part in question runs about 50 bucks, so 150 is reasonable from a service company. I hope this helps and good luck.

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Posted on Jan 02, 2017

docjohn174
  • 943 Answers

SOURCE: JENN-AIR BLOWS WARM AIR

hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

Posted on Sep 17, 2008

  • 492 Answers

SOURCE: Hotpiont side/side HSS251FMB not cooling

Compressor might be working but you may have lost some freon. Continued operation with low freon can lead to other problems. This may require a service call since recharging freon can only be done by a service professional.

Posted on Apr 30, 2009

  • 72 Answers

SOURCE: Jenn Air Freezer Works, Refrigerator Does Not Cool

check the damper which provides air flow to the fresh food side

Posted on Jun 07, 2009

  • 13 Answers

SOURCE: My Jenn-Air JSD2695kes. The refrigerator side is not cooling.

You most likely have a defrost cycle problem. Either a bad defrost heater, timer or thermostat. Jenn Air has put an Adaptive Defrost circut in the top of the Refrigerator section. You can find troubleshooting directions at ACMEHowTo.com

Posted on Jun 03, 2010

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1 Answer

Water dispenser line frozen, items freezing in fridge side. Freezer constantly running/blowing


Your freezer is what actually cools the refrigerator. The cool air enters from that spot on the top left of the freezer. Make sure that isn't blocked. It's sounds like the thermostat that controls the air flow from the freezer to the refrigerator isn't working or the air flow control device is stuck.

Either way if you can, unload and unplug the unit. This will do to things. First it will reset the circuits that control everything and secondly if the air flow control is frozen thawing out the refrigerator and freezer may free it up.

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First the refrigerator portion lost cooling but the freezer was fine over time the freezer esentially turned into a refrigerator. It is no longer making ice or keeping things frozen, but is about as cool...


the evaporator coil is frozen over and cant release cold air due to this,defrost the unit remove rear panel inside freezer and troubleshoot the defrost heater and thermostat and also make sure the fan near this coil is running, on the evaporator coil as,you cant blow cold air thru a coil covered by ice

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1 Answer

Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling


Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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1 Answer

My Jenn-Air JSD2695kes. The refrigerator side is not cooling.


You most likely have a defrost cycle problem. Either a bad defrost heater, timer or thermostat. Jenn Air has put an Adaptive Defrost circut in the top of the Refrigerator section. You can find troubleshooting directions at ACMEHowTo.com

Jun 03, 2010 | Jenn-Air JSD2695KES Side by Side...

1 Answer

Freezer is not cooling at top - ice melted -not cooling on top of refrigerator - bottom of refrigerator is frozen


Check the back wall of the freezer for a ice buildup.(failure to defrost)
Check the freezer fan motor. Is it running?

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1 Answer

My Jenn Air refrig model # JCD2389GES is not cooling on the refrigerator side but is fine on the freezer side.I changed the thermostat and was good for 40 days,then the nightmare started again.


the problem is in your freezer
you need to opaen the wall inside the freezer and see if there is ice build up on the coil.
if it is frozen heard you need new thermostat or heating element. check it first and let me know what you see.
open the back wall (the bottom one)

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1 Answer

Fridge and freezer not cooling


clean conderser coils and make sure both fans are going ( the one in the freezer and the one by the compressor . . if this does not help there is a small and a large line common out of the compressor . the dmall one should be hot and other ( larger one ) cool . if not heat in small oine it;s low on freon . and may need recharge .. **** hope this helped mm feed back pls ..

Jan 16, 2010 | Jenn-Air JSD2695KES Side by Side...

1 Answer

Freezer freezes, frige wont cool


Sounds like the fridge have a damper control broken or it is frozen and can't open to blow some air to the refrigerator area. Perhaps a thermostat failure. Hard to say without looking at it.

Try to lower the freezer temperature and check if some air goes to the refrigerator side. If so, the damper control may be freezing and needs to be replaced.

Dec 18, 2009 | Jenn-Air 21.6 cu. ft. Side-By-Side...

1 Answer

Jenn Air Freezer Works, Refrigerator Does Not Cool


check the damper which provides air flow to the fresh food side

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