Question about Whirlpool GR399LXHS Electric Kitchen Range

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My Whirlpool Gold oven console will only respond to certain numbers. At the moment I can only use the number '4'. So I can Bake on 444 degrees! or 4 degrees which defaults to the lowest setting of 170. Is this a problem with the sensors or the computer or what? Help! I am supposed to host Christmas this year :(

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  • Whirlpool Master
  • 9,472 Answers

You will need to replace the control board. Here is the part to order.
There is also a video on that page to show you how to make the repair.
All parts come with a 365 day, any part, any reason return policy.

Posted on Oct 21, 2013

6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1894 Answers

SOURCE: Whirlpool Gold Accubake self-cleaning gas oven door lock solenoid

i think there is some kind of shorting somewhere.

Posted on Jun 12, 2008

  • 1 Answer

SOURCE: Whirpool electric oven replacing bake element

In addition to what aborcass stated, I just had to fix the same problem. Remeber to turn off the power before you do this. On my stove the element acess is behind the side panel (right side when facing the stove). You remove two screws on the back and one underneath at the bottom, (you need to pull out the drawer). Once screws are out, slide the side panel forward gently about an inch and it should just drop off.
You should see the wires for the element level with the bottom of the stove. The wires will guide you to the element. And you should see that the element is screwed in with two screws to the stove. This is the tricky bit, to remove the element follow the metal piece holding the element to the right until you see a third screw. Remove this screw and the whole thing will come out. Take off the wires, replace the element on the metal strip, slide the element and metal strip back into the stove (take care to ensure the left side of the metal strip slides into the proper position under the metal clasp. Re-attach the screw, plug the wires onto the element and turn the power back on. You should have heat.
Good luck.

Posted on Apr 05, 2009

jumptrout51
  • 3361 Answers

SOURCE: oven clicks to self cleans or f3, the door locks and food burns

Replace the oven temperature sensor.
Take your model number to any appliance parts store for a replacement sensor.

Posted on Apr 20, 2009

heatman101
  • 43501 Answers

SOURCE: Doesn't get to correct temp set.

Hi,
If your electric2_bing.gif oven is not heating then you probably have a bad heating element in your oven. This is not that hard to fix yourself...
Check out this tip that I wrote about the Oven not heating problem..

Oven Problems Electric2_bing.gif Oven is Heating Slowly or Poorly
http://www.fixya.com/support/r4511800-oven_problems_electric_oven_heating

heatman101

Posted on May 06, 2010

marka19
  • 1430 Answers

SOURCE: Whirlpool Gold GS 445LEMS - All digital functions

The problem is usually the igniter not reaching the correct amp draw .When the igniter does not reach the correct amp draw it may allow the gas valve to partially open or not open at all. The igniters are inexpensive and easy to replace. This video will walk you thru the correct procedure for testing an oven igniter. It may be a different model but the testing will be the same.You can also enter your model # for diagrams and illustrations of your specific model. Not all models are available. All parts come with installation instructions.

Posted on Oct 30, 2010

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Cooking controls on left side of panel seems to not be working on Whirlpool Gold wall oven


Hello Margaret! We are terribly sorry to hear of your concern with your Whirlpool Range. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name phone, reviewer name (Margaret Gulan) number, street address, zip code, model & serial number, and date of purchase on the appliance. We would be happy to assist you. We look forward to your reply.

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I have a whirlpool gold, serial # GBS277PDB11 oven. After using the self cleaning my oven doesn't heat. Is there a reset button?


Hello Margaret Gulan! We are terribly sorry to hear of your concern with your Whirlpool Oven. You may reset the Oven by disconnecting the power for a complete minute. Either by the plug or shutting off at the breaker in the home. If that does not resolve the issue then please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, reviewer id (Margaret Gulan), phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We would be happy to assist you. We look forward to your reply.

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Hello Jim;

My name is Peter. I am a retired Sears Home Services/A&E Factory Service field service appliance technician.

The information in regards to your model number does not match any known range. The model number is on a metal plate on the face of your oven when you open the door.

There are several components that effect the control of your oven temperature.

1.) Is your oven electric or gas?
2.) If electric do you see any sparking on the heating element?
3.) Does your broiler work?

I really do not know what you have. Give me the model number or call me @ 443-306-1362 and I will try to help you.

Peter Goodwin
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One must preheat the oven to the desired baking temperature. If the oven is turned on and the food immediately put in to bake, it will take longer to bake the first batch than the second and subsequent batches, because the oven need a few minutes to heat up.

In other words, the oven isn't at 350 degrees the instant you turn it on. It takes about 15 minutes for the oven to reach 350 degrees. I hope this helps.

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Are you sure that no one has been taking the control nob off of the dial and turning it as a prank?

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We are sorry to hear of the problem with your Whirlpool oven. We would recommend having a local certified technician in your area properly diagnose and repair the issue you are experiencing. Please email us at Whirlpool_Digital@Whirlpool.com with your name, phone number, address and the model and serial number for your oven.

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Oven clicks to self cleans or f3, the door locks and food burns


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next to last page in your manual


Adjusting Oven Temperature
Oven temperature has been factory calibrated and tested. If
oven consistently over or under cooks food, adjust thermostat.
Oven temperature can be increased or decreased 35°F. To
avoid over adjusting oven, move temperature 5°F each time.
1. Push BAKE pad.
2. Press + pad until an oven temperature greater than 500°F
shows in display.
3. Immediately push and hold, approximately 5 seconds,
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4. Press + or - arrow pad to adjust oven temperature.
• To increase oven temperature (for a hotter oven), Press
pad until a positive number appears in display.
• To decrease oven temperature (for a cooler oven),
Press pad until a negative number appears in display.
5. Press OVEN CANCEL pad to save adjustment.
• Setting is saved if power fails or is disconnected.

heres a link to the entire manual if needed
http://shop.amana.com/assets/pdfs/literature/32103601.PDF

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