Question about Kenmore 24032\24036 Top Load Washer
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Posted on Jan 02, 2017
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
the was exhaust hose is either plugged or cracked. also check the drain it is put into as this sometimes will be puleeged with fabric from the clothes you wash
Posted on Jul 10, 2009
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.
If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.
Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.
This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.
If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.
We had the same problem:
If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.
Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.
Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again
The Sears site for your washer may have a section on the gearcase. Check in that section for a Neutral Drain repair kit.
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.
ILLUSTRATED DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.
Posted on Oct 04, 2009
HI, This will be the result of a failing control sector. The control sector can be a timer module, or a single printed circuit board. In any case, this will be your culprit. Have this damaged control replaced, asap. Once replaced, your unit will operate correctly.
Posted on Dec 26, 2009
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