Question about Petmate The Cat Mate Pet Fountain - Petmate

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The petmate pump stopped working so I opened it up. The pump is covered in a brown goo. What is the problem and can it be fixed?

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Your membrane has failed. You need to replace the membrane, but you need to sanitize the system first. It would be better to get a whole new system than deal with this.

Posted on Dec 11, 2013


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Posted on Jan 02, 2017


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1 Answer

My fountain stoped working...

If it is the kind of fountain that you can open up and clean etc, you should do that. If it is a pet dish there is a good chance that the small pump inside that pushes water from the bottom to the top has gotten clogged up with pet hair. You should try opening it up, finding the pump, and if there is a build up of pet hair, clean it out and see if that fixes it. You should also be able to watch the pump working after cleaning it out to see whether it is still pumping or whether there may be another issue like a clogged filter elsewhere.

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