Question about Canon imageFORMULA P-150 Personal Document Scanner, 600 x 600 dpi

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My Canon DR-C125 keeps giving me a "double feed" error and won't scan.

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Posted on Jan 02, 2017

SOURCE: My Canon P-150 keeps giving me a "double feed" error and won't scan.

Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer. Then reinstall software again

Posted on Jun 07, 2012

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if the scanner works properly, then you should have a save file. Depending on your email software, you should have some sort of attachment button. Click that...find the file you want to attach...click that...it should be part of your email and you can send it. If the scanned file is too large your email software may not load up the attachment.

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My Canon P-150 keeps giving me a "double feed" error and won't scan.


Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer. Then reinstall software again

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Clean the rubber rollers (pickup and ******) with a damp cloth, loosen the papers to be scanned. Clean all the rollers in the scanning path. What is the eror that is displayed? Download the user manual from this site http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=11293 (5010um.pdf). Change the rollers if they are old.
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Do you get an error message after the first scanned image? If not, check your software settings to see if you have the option of single page /multipage scanning. Some software lets the customer choose a single page scan when the SCAN button is pressed.

Check the "Feed Select Lever" to make sure it is in mutifeed position. If not, it will grab all of the docs at once.

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1 Answer

Why does the scanner hesitate when feeding the paper through the scanner and gives a scanned double image at the top of the page?


Is there a gear grinding noise associated with this? If so, call your local dealer for service. If not:Clean all the rollers you can reach with a cloth dampened with alcohol. Check for any obstructions in the paper path like torn paper, heavy toner buildup on guide plates or the edges of the scanning glass, or any paper guides obviously loose or out of place.

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