Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn Air side by side. I have to turn the freeze almost all the way up as well as the ref side to keep the ref side cold enough. If I lower the freezer side, I lose temperature in the ref side. I have replace the defrost timer board as well as the defrost heat coils. The air path sometimes freezes up but my hot ref side happens even when this path is clear. Not sure how to keep the path clear or maybe the issues are related. The coils are not frosted over. JCD2389GT

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Noggin
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SOURCE: Water Leaking from Freezer Side of Refrigerator

Got a couple of questions before we can really say much Does the refrigerator/freezer appear to be running as normal? is it perhaps always running at the time the water leaks for longer or more noisily than normal. Is the temperature of the freezer as normal? is there a particularly cold patch in the refrigerator , probably at the back or on the freezer side near the bottom? Where exactly is the water leaking from? and is there water collecting inside? Does the door seal properly at the base where the water seems to be coming from? Is there another major appliance with a heavy current draw that always goes on at the same sort of time? I'm thinking a water boiler, or aircon/heater, or the oven etc. Please post back, and we can start running through possible solutions :)

Posted on Jun 28, 2007

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mikedurland
  • 481 Answers

SOURCE: Re: Refrigator will not stay cold

defrost problems are caused by 3 things
bad: 1) defrost timer/ timer board 2) defrost heater (in freezer) or burnt wire going to the heater 3) bi-metal thermostat (round metal piece attached to the coils with     at least 2 wires going to it)
a good technician can test components without the machine running. all you need is a simple $5 meter any tech that gets angry, show him/her the door!

Posted on Jun 28, 2008

  • 28 Answers

SOURCE: I have jenn-air jcd2389ges - the freeze keeps

It could be a bad defrost timer or a bad thermostat. Both are a cheap fix also, check to see if the condenser coil is clean. If it isn't clean it!
Another possibility if it isn't the T stat or defrost timer, the defrost heaters or overload might be bad.

Posted on Jul 09, 2009

  • 464 Answers

SOURCE: Jenn Air JCD2289AEB coil in freezer compartment is

Sounds like you need to replace the adaptive defrost which is #13 in the breakdown I have in250cluded here. Part number is 61003990.

Posted on Nov 11, 2009

kvhappliance
  • 218 Answers

SOURCE: Freezer not cold enough, refrigerator not cold

Hi,
This could be the defrost timer or the defrost heater coil... The evaporator coils are located at the back of the freezer compartment. To access you will need to remove all the racks and then there is a cover held on by a few screws at the back of freezer and under it you will see the coils... Do not beat bang or scrape them... Use a hair dryer or heat gun to melt ice or you could just use hot water . Put your model #.JCB2388GTB into searspartsdirect.com and they will show parts diagrams.
If I can help with anything else please let me know.

Posted on Apr 13, 2010

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Jenn-Air side by side refrigerator, Model JRSD2490. Not staying cold enough


Larger=colder. Make sure that 1) your magnetic strip around the fridge door is sealing well. Even a small leaking area could make it difficult to keep cold, especially in warmer areas. Also, make sure there is nothing obstructing the door from closing completely and sealing properly. I had this same issue where one of the door shelves was unlatched a little and the door would close but not seal. Beyond that could be motor or more likely compressor or coolant leak. Good luck.

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My refrigerator is getting too cold and freezing the products inside. I've lowered the temperature to 3 but it is still freezing. The water in the door is also not dispensing.


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1 Answer

Freezer compartment of refrigerator not freezing


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.
So, how can the Ref side be cold and the freezer side not freezing?

1. Coolant leak. There is enough coolant to keep the Ref side cool but not enough to freeze on the freezer side.

2. Defrost system failure. The coils on the freezer side are clogged with ice and it's just a matter of time when the Ref side won't cool either. The back wall in the freezer will be covered with ice/frost

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1 Answer

Refrigerator side is freezing contents


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

If your settings are right then the cold control switch is the problem

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2 Answers

No cold air coming into the fridg


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.
You can melt this ice manually for a temp fix but the defrost system needs to be checked. Turn it off, take everything out of the freezer, use a hair dryer to warm the back wall. Do this for as long as you can without anything thawing then put it back in, turn it on and you will be good for a couple of days.

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1 Answer

Frigerator is freezing.


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is too much cold air getting over to the Ref side?
1. The little door is open too much.
check your control setting. You should be able to feel air coming through the channel on the Ref side

2. The cold control is bad causing the compressor to run too much.

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1 Answer

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First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.
You can manually defrost for a temp fix. Turn it off, take everything out of the freezer, use a hair dryer to warm the back wall. Do this for as long as you can before anything starts to thaw. Put everything back in, turn it on and this should last a couple of days.

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2 Answers

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Take the back out of the freezer and check and see if the refrigerator is in defrost while it is cooling if it is replace the timmer, then check and see if the fan on the underside is working if not replace the motor this will cause the problem also.
If all that is ok feel the small line under the refrigerator ( high side) and see if it is hot while it is running if not check the freon in the refrigerator.

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