Question about Jenn-Air JCD2389G Side by Side Refrigerator
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Posted on Jan 02, 2017
Got a couple of questions before we can really say much Does the refrigerator/freezer appear to be running as normal? is it perhaps always running at the time the water leaks for longer or more noisily than normal. Is the temperature of the freezer as normal? is there a particularly cold patch in the refrigerator , probably at the back or on the freezer side near the bottom? Where exactly is the water leaking from? and is there water collecting inside? Does the door seal properly at the base where the water seems to be coming from? Is there another major appliance with a heavy current draw that always goes on at the same sort of time? I'm thinking a water boiler, or aircon/heater, or the oven etc. Please post back, and we can start running through possible solutions :)
Posted on Jun 28, 2007
defrost problems are caused by 3 things
bad: 1) defrost timer/ timer board 2) defrost heater (in freezer) or burnt wire going to the heater 3) bi-metal thermostat (round metal piece attached to the coils with at least 2 wires going to it)
a good technician can test components without the machine running. all you need is a simple $5 meter any tech that gets angry, show him/her the door!
Posted on Jun 28, 2008
It could be a bad defrost timer or a bad thermostat. Both are a cheap fix also, check to see if the condenser coil is clean. If it isn't clean it!
Another possibility if it isn't the T stat or defrost timer, the defrost heaters or overload might be bad.
Posted on Jul 09, 2009
Posted on Nov 11, 2009
This could be the defrost timer or the defrost heater coil... The evaporator coils are located at the back of the freezer compartment. To access you will need to remove all the racks and then there is a cover held on by a few screws at the back of freezer and under it you will see the coils... Do not beat bang or scrape them... Use a hair dryer or heat gun to melt ice or you could just use hot water . Put your model #.JCB2388GTB into searspartsdirect.com and they will show parts diagrams.
If I can help with anything else please let me know.
Posted on Apr 13, 2010
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