Question about Bugaboo Frog Baby Gear

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Fix service When I open up the frame it wont click/lock into place. It will hold if the seat is put on but i think this will eventually break the frame. Can it be fixed? Thankyou.

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  • 1,629 Answers

Hi Charlie

We would advise you to contact Bugaboo for assistance.

Posted on Nov 25, 2013

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Posted on Jan 02, 2017

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SOURCE: The frame wont click into place

My daughter has just brought me a Bugaboo which is 25 months old (one month out of warranty) and after several hours work I have figured out the problem.
The reason that this seems to occur after a year or so is, I believe, related to the fact that the housing in which the white button sits is made of thermoplastic and is not dimensionally stable. For the button to work properly both the circular hole in which the button sits and the button itself must be circular and the button must be very slightly smaller in diameter than the housing. If either of these are slightly distorted the button will stick.
The other thing to know is that when the cradle is off the chassis the button will always be in the 'in' position. What pushes it out is the pressure of the part of the chassis on which the cradle sits when you push the cradle onto the frame (you can demonstrate this by getting a screwdriver or thin dowel) and pusing down on the plate within the socket on the cradle that sits on the chassis - when you do this the button will pop out and when you take the pressure off it will pop in again).
If when the cradle is attached to the chassis the button is not out, give it a few quick sharp presses on one side to make sure it isn't binding on the plastic within it sits.
This should releases it.
The cure? You need to dissamble the button assembly and spray some silicone lubrication or similar and make sure the various parts are working smoothly. Also you need to check to see if the white button is binding on its black housing. If it is, then carefully use some wet and dry paper or similar abrasive on the circumference of the button until it stops binding
Having figured out how this works I have to say that I consider the mechanism to be a very poor one considering the price that is charged for Bugaboos. If they took a little more care and made sure the button and housing wouldn't distort with age and bind, the problem wouldn't exist.
Hope this helps.

Posted on Feb 14, 2009

  • 419 Answers

SOURCE: When chassis is open, it won't lock in place


When the chassis is open but with no seat/carrycot/car seat on, it will move like it is not locked properly, this is normal. When you place a component on top, this will then lock the chassis completely.

Hope this helps.

Posted on Apr 11, 2010

  • 274 Answers

SOURCE: Bugaboo chameleon frame not locking into place are the only company that repair bugaboo handles.Highly recommended they will fix it at a faction of the price of a replacement handle

Posted on Apr 15, 2010

  • 274 Answers

SOURCE: Need to fix the frame of a Phil & Teds Sport

there is only one company that does repairs to pushchairs like phil n ted thats

Posted on Apr 15, 2010

  • 541 Answers

SOURCE: My bugaboo cameleon seat tilt mechanism is stuck.

The large white buttons you push in are the problem. You can buy them. I found them at

Posted on Jan 02, 2011

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1 Answer

My bugaboo cameleon frame wont click on the chassis

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Hi, I can't get the cameleon frame to attach properly to the frame. It slides on and off, there is no click. The only thing I've noticed is that when we try and attach the frame the whit clips (that you...

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