Question about HP Photosmart C5280 InkJet Printer

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Hp Photosmart C5280 error message "wrong paper size or type"

I have a photosmart C5280 and when I tried to print it said wrong paper size or type. I am using hp premium plus photo paper, so I changed the settings from automatic to the hp premium plus option. I then measured the paper and selected the exact size, to the millimeter, luckily this size was already on the drop down menu. I thought after doing this it would print because obviously I have put in the right size and type of paper and selected the right options on the computer..... but it still keeps coming up with the same error message.

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  • louisehurrel Apr 24, 2009

    I know I am going to sound like the words biggest ******* for admitting this but.... the reason why it wasnt printing was because I was printing a word document.. with a photo on it, and the word document was A4 size, whereas the paper was not. Even thought the printer was set to photo paper as was the printing options, the actual document size was to large to print. So I changed my word page to the right size and abracadabra it worked!

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  • 154 Answers

Set it on control panel of printer

Posted on Apr 24, 2009

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I am trying to print invitations size 5.5 by 8.5 on my HP Puotosmart C5580 printer and I am having a problem. It keeps telling me that I have the incorrect paper. Would you please advise? Thanks


Go to HP Solution Center
Click Printer Settings
Click Printer Preferrences
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it

change paper type to plain paper

then got to Printers under control panel of your PC
right cick on the printer icon then choose printer properties
click printer preferences
got to features tab
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it


then try printing again

you can also refer to the link below for additional info

'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

'Paper size mismatch' Message Displays on the HP Photosmart Printer

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01631553&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo


Your's Truly,

Christian from HP

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If you printer support that specification of paper it will print on it. You have to select appropriate paper type from printer settings.

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1 Answer

I can't print a letter from my microsof office word program. the printer works but when i try to print t6his letter i doesn't Hp photosmart c5280 all in one printer scaner copier , ineed and up date...


Check if the correct paper size is selected according to the letter size that you are trying to print,select custom size and give the specifications of the paper manually.
Open Solution center software on your PC, click settings>Printer settings, in the feature tab you have an option named Paper type, select plain paper and then click ok and close window and Solution center and try to print.

Sep 27, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Paper size mismatch - c5280 hp all-in-one printer


I got around this problem by tricking the printer. The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job. What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job. Here is the tricky part... one the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11 I hope this helps.
Deny When the 8.5x11

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HP Photosmart C5280 doesn't print photo


my steven
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Hp C5280 Paper Jam error - no paper + component fell apart


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Sep 09, 2008 | HP Photosmart C5280 Printer

1 Answer

C5280


when you hit 'PRINT' the window that opens up to complete the job will have a button called 'preferences'. Check to see that the paper selected isn't photo paper. You will have you choice of paper type thickness and size.

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