Question about Arris SURFboard SB5120 Modem

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Router password I bought a new laptop and cannot connect to my wireless router because i forgot my password. i would like to know how to rest it or figure out the old one.

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Re: router password

Here is a link to the manual for your device - it should show you how to reset it and tell you the default password - if you have your own password then you must reset it to get back to the default password - hope this solves your problem -

Posted on Sep 25, 2007

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I cannot sign onto my motorola surfboard router site, no user names or passwords work. please help. my other laptop connects to wifi network fiine, but other one keeps asking for pin or security...

Connect to it directly using a LAN cat 5 cable, not wireless.
Log in as admin to the router, and change the wireless password to something new.
Disconnect the cable then try connecting from each laptop by wireless, when it prompts for password enter the new password.

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Forgot wi-fi password

if you have access to the wi-fi router, you can reset it to default password by pressing reset button on the router, this will revert it back to the factory settings, including router name and password, the password will be on the router itself.

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Forgot password

Check to see if someone wrote down the password and taped it to your router, hopefully!
If not you will need to log into the administration page of the router with a hardwired computer not wireless open a browser and type into the address and press enter, the logon page will open, the default username and password are blank just press enter.

Once you are in navigate to the wireless tab and then wireless security.You should see the wireless password and can write it down and use it to connect your device.

If you cannot log in then someone has changed the default password and you will have to do a hard reset, hold the rest button for 10 seconds, this will wipe the memory and set it back to factory specifications and you will have to setup all your wireless computers printers, faxes to the new wireless name and password that you create

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Forgot pasword router

did you change the password ?

Click the "Wi-Fi" network icon located on the Window's taskbar.

Right-click the name of your network's "SSID" name and select "Properties" from the drop-down menu.

Click the "Security Tab." The network security key is now visible but unreadable.

Click the "Show Characters" check box and this will reveal your wireless password.


Log in to the router.

Routers typically have the IP address "" or "" for their configurations.

When connecting to the proper router IP address, a password box appears. The default login for Linksys routers is no username and "admin" for the password.

The default login for most other routers, including D-Link, Netgear and Belkin, is "admin" for the username and "password" for the password.

View or change the wireless password.

This is either a WEP key or a WPA/WPA2 password.

Some routers allow the direct viewing of the password, while others mask the password.

If the password is masked, the only option is to change the password to something else.

Connect to the wireless network with either the revealed or changed password.

Recover the System Password

Hold in the reset button on the router for 10 seconds and disconnect the power.

Continue to hold the reset button for 15 seconds while reconnecting the power.

Release the reset button and wait 60 seconds.

The router has now been reset to factory default settings.

Log in to the router as in the previous section.

Hope this helps

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My daughter has a hughes modem connected to the reachnet network in in the northern territory Australia. It keeps asking for a password as she is not able to get onto the internet I am trying to help...

If you are trying to connect the computer using a wireless connection then -
Then the password proably the wireless router's encryption key (WEP or WPA or WPA2 code). This is part of the wireless configuration.

To connect to your wireless router, it needs the router's wireless settings configured and also needs the wireless cards in all the laptops and or computers to be configured with the router's wireless settings. Then the laptops and desktop computers can communicate with your wireless router.

To secure your wireless network from unauthorized access,please click on this link and follow my instructions :-

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If you forgot your user and password of router then press RESET button of router for 10 seconds it is in back side of router. Then all settings defaults. Connect your router to computer with ethernet cable then you can access it with following default link. or or or If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it. Then it ask for user name and password. Type user as "admin" and password as "admin" or "password" or blank. Then you can see configuration page of router. Then configure wan settings and lan settings enable wireless if you want to use wifi . If you forgott WEP password in wireless security note down the WEP code it is your password to connect wifi.Then save settings and restart router. Let me know if you need further assistance. Thanks for using FixYa.

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For you to retrieve the password of your Wireless Network, connect your computer to the router using ethernet cable. Access the router's page through it's LAN IP and go to the Wireless Configuration page to check the Wep key. Hope this helps.

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Go there and download the manual, its easy to setup a password, just follow the instructions on the manual.

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first of all are you talking about a secure wireless connection. if you aren't, then what it means is using an encryption key to secure your wireless connection. any computer connecting to your router can connect wirelessly and use your connection to do whatever they want unless you secure it. let me know a little more details and i will help you get it all set right.

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