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Imagepass W20 Fiery crashed says "LOADING" need reboot disc

I have a BJW9000 large format printer with imagePass W20 fiery.

Fiery keeps saying "Loading" . I have been told to use a reboot disc with the software on it but I never had one.

I believe it should have 2000 on it as this is the only one that will work with XP on my computers.

Could anyone supply me with a copy of the DIsc required?

I thank you in advance for your help.

Kind regards
Stephen

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

spinal
  • 287 Answers

SOURCE: Connecting pre-networked ir5000s to imagepass L1

Hello copierhelp. I could have sworn I responded to your request before but "fixya's" records don't seem to reflect that. So here we go. Your controller should be able to have its firmware (ver 20.01 changed to 50.04) updated as opposed to replacing the controller. This does however require a tech that is recognized by Canon as being trained,certified and currently working for a certified service dealership. If that is so then the tech will have access to the unique tool required to upgrade your firmware. And the tech will have access to the web site that has the library of firmware available for your machine, which the "ServiceSupportTool" will use to complete the upgrade. Additionally, the tech will have to go into service mode on the copier and change the settings which tell the copier that it no longer in charge of its network interface and the L1 is in control. This answer may cause more questions and angst than you wanted, and I am sorry for that, but I truly hope to help you out. let me know if I was any help and if you need anything. good luck.

Posted on Jan 06, 2008

  • 47 Answers

SOURCE: The Cannon Imagepass L1 cannot connect to Imagerunner

set service mode->copier->option->int-face->img-cont = 1

Posted on Jul 26, 2008

  • 59 Answers

SOURCE: Fiery of Canon IR300-405 asking Auth Code

I have experienced this before but seem to remember I had to format and upgrade the Fiery software using the special software tool. Everything worked fine then. Sorry I can be more precicse but it was a while ago.

Posted on Mar 23, 2009

  • 59 Answers

SOURCE: reload of software on Fiery 405 canon

Sorry you can't do it like that. You'll need some canon maintenance software, comes in two parts as I recall, it's done while the disk is in the printer.

Posted on Jul 06, 2009

  • 61 Answers

SOURCE: clc1150 cannot connect to fiery

Your Fiery need"s system software reloaded. let me know if you need help to do so.

Posted on Oct 24, 2009

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