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Are the ink cartridges installed in the correct colour order?
Have you printed a test page through the printer's own control panel? What was the result?
Open a new document, using the default settings. Key in some test text. Try printing. What is printed?
I think you need to check the black toner cartridge. It is possible that it is empty without a warning. If you do not have a replacement toner, you can try to take out the black toner cartridge, shake it a bit and put it back again. Check if it shows some text with printing.
Good day, To order Samsung-Authorized toner cartridge contact your local samsung dealer or retailer where you purchased your machine, or visit www.samsungprinter.com and select your country/region for information on calling for technical support.
The problem may be the toner cartridge itself. You may need to get a new toner and clean the printer, again. Once the printer is clean re-place the new toner cartridge.
These printers will still print when any or all of the toners are LOW, but if any one of them is EMPTY (according to the chip on the toner cartridge) printing stops.
Standard capacity toners ere 2000 page for the colours, and 3000 page for the black, so they can soon be used up.
Much cheaper per page printed, if you use the high capacity cartridges (6000 page for the colours, and 8000 page black).
There are high quality remanufactured cartridges available now, as good as OEM, and typically you'll get a Hi Capacity Remanufactured cartridge for the same sort of price as a Std Capacity OEM cartridge.
As a short term solution at a lower cost than replacement cartridges, you could just replace the cartridge CHIP. The printer would then think the toner was full (there'll likely to still be some toner in it), so you'll be able to print. Don't run the printer like this for ever though, as the toner has some lubricant properties, and with a TRULY EMPTY cartridge, you'll eventually do some damage to the cartridge, and then possibly the transfer belt (and you don't want to be changing that until it's rated 100,000 page life is up.
If you have replaced the K cartridge, and it still gives you this message, it is due to the sensor bieng blocked or bad. Take out your K cartridge, clean out any loose toner. Do not blow it back into the unit. Use a cotton pad or cloth to clean it out. Then you have to clen the sensor itself. it is recessed on the right wall of the unit ,across where the K cartridge sits. Here is where you have to purchase a can of compressed air and shoot it into the opening with the plastic straw that comes with the can air.. (Again, do not blow air all over the inside of the unit!!) Just shoot it in the opening to clean the sensor LED.
This is a common problem caused by toner spills.
If I could be of further assistance let me know, Otherwise please rate this solution.
Thanks,Joe
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