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Unplug your system for a few minutes and after it reboots try to eject, or hold the eject button down. If this does not work call Bose technical support. Regardless please call technical support and ask them for a software update disc. They will not automatically send you updates. You must call them and ask them for their free latest update disc and then after you put it into your machine you should experience many less problems.
i put in a DVD yesterday and it got stuck in the machine. no mtter what i did, it wouldn't eject. it just said "No Disc". I read all the posts here and everywhere on the net. none of them worked (Stop +2-5-9), eject right after powering up. So, i called Phillips and the guy told me to unplug the machine and wait at least 5 minutes. then plug it back in, and HOLD the power button down for at least 30 seconds. after about 20 seconds it will flash some stuff on the little screen. keep holding the button. then push eject button. AND IT WORKED. the disc ejected. Now i am going to upgrade the firmware. i let the phillips guy know that they should be embarassed to have sold this unit. i am anxious to see if the firmware upgrade will fix this issue. the download for the firmware can be found at www.philips.com. search for the unit (HTS6500) under support link on top. at least i know now that i can get a disc out if its stuck.
Get a paper clip and unbend it so you have a straight wire. Then look closely at the dvd tray and next to the eject button you will see a tiny hole. Push the paperclip wire into the hole and manually release the dvd tray.