Question about Ricoh Office Equipment & Supplies

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4 spots on each page printed they move up/dn slightly but not L/R

Four spots roughly the same shape each time, appear on each page of paper whether from incoming fax or printed from the computer also happens to fax confirmation sheets. Unfortunately, sometimes one or two spots will fall in the middle of the document rendering a word illegible.

The spots do not appear to move left or right but do move up and down on page to the next. We have changed the cartridge - this has had no effect.

Otherwise, it is a really great machine that works well, it would be a real shame to send it to land fill.

Grateful for your help.

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  • prutkus Apr 24, 2009

    Hello Sandmanmac,

    Thank you for your very quick reply.

    The model is the Ricoh 5600L.

    Paul






  • Anonymous May 11, 2010

    Please provide the model number, but it sound to me like the drum (photoconductor) unit needs replacing.

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1 Answer

Wow! I used to have tons of these units in the field, but I haven't seen one for years!
I'm sorry to say, that you're probably out of luck, and may have to say "goodbye" to this one. It is one of only 2 things causing your problem - either the master belt is failing (most likely), or the fuser. Either way, I'd be surprised if you could find them to replace -and the belt unit was about $375 when I serviced them. Parts were discontinued on this model back in 2003 (machine is a 1994 model).
Sorry about that :(

Posted on Apr 24, 2009

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