4 spots on each page printed they move up/dn slightly but not L/R
Four spots roughly the same shape each time, appear on each page of paper whether from incoming fax or printed from the computer also happens to fax confirmation sheets. Unfortunately, sometimes one or two spots will fall in the middle of the document rendering a word illegible.
The spots do not appear to move left or right but do move up and down on page to the next. We have changed the cartridge - this has had no effect.
Otherwise, it is a really great machine that works well, it would be a real shame to send it to land fill.
Re: 4 spots on each page printed they move up/dn slightly...
Wow! I used to have tons of these units in the field, but I haven't seen one for years! I'm sorry to say, that you're probably out of luck, and may have to say "goodbye" to this one. It is one of only 2 things causing your problem - either the master belt is failing (most likely), or the fuser. Either way, I'd be surprised if you could find them to replace -and the belt unit was about $375 when I serviced them. Parts were discontinued on this model back in 2003 (machine is a 1994 model). Sorry about that :(
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Assuming that you actually mean almost the opposite, "Printer not printing or moving paper" what is it doing, please?
Neither printing at all nor moving the paper prolly means the printer isn't getting data...
Printing mixed up stuff in the same space without moving the paper means the data is garbled but gives no clue to whether the garbling is due to the printer or to the computer.
Assuming you have only one printer, does it behave exactly the same way with all documents? Does it make any difference what application made the document? Does it make any difference whether you try to print a new document or one that's previously been Saved then Closed and edited?
What happens if you try the printer's self-test routine?
After all that, one common reason for printers failing to move the paper is that rollers have become shiny with age. If that's the problem and you can reach the right roller, it might help to rough it up with something like a nail file or the striking surface from a box of matches - not safety matches; the Swan Vestas type.
Try to print clean page , Print a cleaning page
During the printing process, paper, toner,
and dust particles can accumulate inside the printer and can cause print
quality issues such as toner specks or spatter, smears, streaks, lines
or repeating marks.
Follow these steps to clean the printer's paper path.
Load copier-grade paper (not bond, heavy, or rough paper).
On the printer's control panel, touch the Menu
Touch Configure Device
Touch Print Quality
Touch Process Cleaning Page
message appears on the printer control panel display while the cleaning
is taking place. The cleaning process takes a few minutes to complete.
Do not turn the printer off until the cleaning process has finished.
A page will be printed when the task is complete. Discard the page.
You might need to repeat the cleaning
process to thoroughly clean the printer. Print a few more pages to see
if the problem is resolved.
(1) Check the paper used meets the recommended paper specifications. Damp paper, thick media or rough surfaced paper can cause the problem. (2) Check the machine's environment. High temperature and high humidity conditions can cause the problem. (3) Check that the appropriate media type is selected in the printer driver. (4) Try installing a new drum unit.
you may have sticking valve or a weak or broken valve spring sometimes an exhaust valve rotator , it maybe that the # 1 cylinder exhaust valve is slightly bent and when it rotates to a certain spot it hangs slightly... requires inspection for confirmation, due a compression test or a cylinder leakdown % test...
Oh-ho! The coloured spots are what is known as "traffic lights". To be sure these are the symptoms: You will have a black spot then a slightly larger gap then the three colours regularly spaced, the pattern will repeat every 150mm or so. If you print a black only page then only the black dot will appear, print with any colours and all four dots will be printed. It is caused by a tiny/slight scratch on the photoconductor (PCU) drum (usually caused by mishandling, a loose or foreign object inside the printer or even trying to print on stapled paper!). Polishing the drum using a very soft dry cloth can often help to get rid of the scratch, but remember to keep it away from any bright light as this will damage the sensitivity of the drum. The traffic lights will be in line with the scratch so concentrate your efforts in that area. Also, while the PCU is out, take a good look inside the printer for any loose or protruding objects, rotate the toner cartridges from above with the front cover closed (opening the front locks the cartridge carousel in position). I sincerely hope this helps as the only other remedy is to replace the PCU with a new one.
"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.
If its spots this could have been from the cartridge or the fusser unit... Do a half print test...send a print page to your printer listen to the printer print as soon as you think the printer has printed some little bit switch off the printer...take the cartridge and view the printed portion can you see the spots..if not.....than its your fusser unit thats marking the paper....remove the half printed paper slowly.....not to tear it......remover the fusser unit(hot unit)........at the back of the printer....towards the top....on the unit it self you will see a Teflon paper ....move the gear on the far end of the fusser unit itself and view if there is any spots....try cleaning this spots slowly as not to damage the Teflon or mark the Teflon.....
I would start by changing the paper or even leave the paper in the son for a while. Paper usually gets damp, espesially durint the evening and then using it early in the moring. If this do not work you will have to change the cartridge.
Sounds like the configured paper sized does not match the actual paper page height. So that when it does Top Of Form paper movement the paper stops slightly too low. Doing several form feeds should confirm this. If this is it then reconfigure the paper size to match the paper. Also measure to paper to see if it matches what you want it to be.